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iDiscoveri Education Pvt. Ltd

Discoveri Education Pvt. Ltd http://www.idiscoveri.com/ iDiscoveri is an innovative education company focused on learning and leadership. iDiscoveri has high-quality proprietary content, training, and assessment capability. Its 500+ team is led by alumni of Harvard, IIM, IIT, XLRI. Its flagship program XSEED, a path-breaking and comprehensive solution for quality teaching and learning in K-12 schools, reaches over 700 schools. XSEED has a network of learning centers, focusing on preschoo... Read More

Address      iDiscoveri Education Pvt. Ltd. 3rd Floor, Emerald Court, Sco 57, Sector 29, Gurgaon, Haryana India
Website      www.idiscoveri.com/
Holding      No Holding Details

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Customer Satisfaction Executive (operations) - Tel

Responsible for Order to Cash Processing-Maintaining database of client schools over phone. Maintain, generate accurate Purchase orders. Ensure timely and accurate recording of Purchase orders and reporting to Management, this also covers the complete range of customer queries post processing. Order Entry in ERP, tracking deliveries, queries/ complaint follow ups, Coordinate with supply chain department and Finance department. Maintaining training calender, venue booking, material management. Raising invoices/ credit note. Dealing with escalated cases and queries related to customer POs & reports. Any other task as may be assigned by Reporting Manager/Management. Hands on experience on using Oracle.Handle escalations smoothly. Salary:INR 2,50,000 - 3,00,000 P.A. Performance Incentives Industry:Education / Teaching / Training Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Back Office/Web/Transaction Processing Role:Associate/Senior Associate -(NonTechnical)

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