Senior Customer Operations Business Analyst / Cust Information

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Xilinx Inc

Xilinx is the world’s leading provider of All Programmable FPGA's, SoC's and 3D ICs. These industry leading devices are coupled with a next-generation design environment and IP to serve a broad range of customer needs, from programmable logic to programmable systems integration. Read More

Address	Xilinx, Inc. 2100 Logic Drive San Jose, CA 95124 U.S.A.
Website	www.xilinx.com/
Holding	No Holding Details

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Senior Customer Operations Business Analyst / Cust

Job Responsibilities: The Customer Operations Business Analyst will be primarily responsible for • Initiating and managing process improvement and system enhancement projects. • Provide data analysis for management decision making and perform other related staff work as assigned. • Key to success in this role will be the candidate’s ability to define business cases, to define requirements, to contribute to functional design, to review technical designs for projects, and managing process / system implementations. • The ideal candidate will also be able to perform detailed data analysis and summarize their findings/recommendations for a management level audience. • Also critical in this role will be the ability to work and communicate across all levels and geographies in the organization. Job Requirements: Skills • Proficient with project business case definition. • Proficient with requirements gathering, validation and verification tools/techniques. • Thorough understanding of project management concepts. • Understanding of ERP systems functionality with in-depth knowledge of Oracle R12 Order Management module. • Broad understanding of supply chain concepts/processes. • Proficiency with data warehousing and reporting tools (Oracle Discoverer, SQL, etc.). • Proven ability to develop functional requirements • Proven ability to review technical requirements. • Good interpersonal and communication skills working with cross functional team • MS Excel proficient. • MS PowerPoint proficient. • MS Project proficient. • MS Visio proficient. Experience • Minimum 5 years experience in a supply chain environment including order management and/or planning • Demonstrated ability to complete a business case, gather and document requirements, and verify requirements through test plans. • Demonstrated analysis and problem solving skills. Education • BS/BA in Business, Supply Chain Management or equivalent. • Masters preferred.