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WMRC

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Website      www.wmrc.com
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Operations Business Support

You will prepare management reports, which include the Regional Operations Statistic Report; Waiver Report; Error Rate Report; and the Operational risk incident profile and trend reports. You will prepare management reports, which include the Regional Operations Statistic Report (tabulate the counts of transaction by Back Office, segregated by activities); Waiver Report (tabulate the fees/ charges); Error Rate Report (tabulate the counts & financial impact of defaulting party); and the Operational risk incident profile and trend reports. You will provide administrative support and data analysis support, which entail supporting the ad-hoc data extraction/ analytical requests from the Regional Operations teams; supporting the application enhancement/ version upgrade activities/ systems testing; supporting workplace administrative and logistics needs, including staff application access maintenance and providing leave cover for department admin staff. You will also participate in the Bank's BCP/ DR exercises. You will support the investigation/ management of Error Form raised, which include supporting the team leads in operational risk incident Investigation, including input entry into the Bank's central incident database; and following up on open cases. Pre-requisites: Degree holder in Banking/ Finance/ Business At least 2 years of work experience, preferably in a private banking MIS support or back-office operations environment Hands-on experience in data analysis, data extraction tools usage and preparation of management reports Knowledge of back office processes and product knowledge in securities/ FX/ money market/ deposit/ loan/ cash or remittance Competent in MS Office 2007/ 2010 suite of tools, in particular MS Excel & MS Access Exposure to 3rd party business analytic tool - Business Objects Good understanding and ability to apply VBA to automate/ simplify workflows Good command of English and ability to interpret details clearly

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Full Time

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