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Tata Teleservices Limited

Tata Teleservices Limited spearheads the Tata Group’s presence in the telecom sector. The Tata Group includes over 100 companies, over 450,000 employees worldwide and more than 3.8 million shareholders. Incorporated in 1996, Tata Teleservices Limited was the pioneer of the CDMA 1x technology platform in India, embarking on a growth path after the acquisition of Hughes Tele.com (India) Ltd [renamed Tata Teleservices (Maharashtra) Limited] by the Tata Group in 2002. Over the last few years, th... Read More

Address      A, E & F Blocks Voltas Premises T. B. Kadam Marg Chinchpokli Mumbai India
Website      www.tatateleservices.com
Holding      No Holding Details

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Regional Solution Architect Sme/bes

Solution Architects are the team members who take charge of all complex solution business from the sales team once the opportunity is identified. Post that they play the role of Techno commercial interface with the customer and TTL. Right from understanding the requirement till executing it is under solutions architects key deliverables. To Lead the Solutions team within SME; Team objective would be to facilitate sales / CRM by helping them in presales activity, understanding customer requirement, provide customized solutions and explain the benefits to customer.; to increase cross selling of products to existing customers; to help provide value effective solutions. This position is required mainly for complex and multiproduct solutions. Pre Sales activities like customer meeting for understanding the requirement, study the current process of customer, design and prose cost effective solution, explains the benefit and cost analysis to help the sale team to close the order. Influencing the customer decision making process. Acquiring market share in the SME space by promoting competitive (cost effective) best-fit solution permissible under regulation through understanding of customer needs and use of Bundling and Innovation. Defining service deliverables. Work with cross functional team for quick implementation Formalizing process of delivery of ordered services. Providing guidance to the Product / Technology team in terms of new product development. Pricing & tariff of customized solutions. Innovative solutions for selected market segment. Implement the same as a test drive and on successful implementation create case studies and launch it as a regular solution for sales team through product team. Work as a product / solution champion for one of the assigned product line. For that product he will support the queries from all SA across all regions. APPO : Multiproduct sales as % of total solutions Training : To train all customer facing Engines for Level 2 & 3 to understand the complex solutions. Salary:Not Disclosed by Recruiter Industry:Telcom / ISP Functional Area:IT Hardware, Technical Support, Telecom Engineering Role Category:Technical Support Role:Technical Support Manager

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