Customer Care Executive Information

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TATA Business Support Services Ltd

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio. ... Read More

Address	Gowra Trinity, Begumpet, Hyderabad, AP 500016
Website	www.tata-bss.com
Holding	No Holding Details

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Customer Care Executive

Qualification: Under Graduate/Graduate Key Competencies: Good communication skills in English and regional language i.e. Tamil / Malayalam (preferably with a neutral accent), have pleasing telephone etiquettes, Customer focus, willingness to learn. Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage. Service industry exp is an added advantage Salary:Not Disclosed by Recruiter Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Other Role:Fresher Education:(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required) Undergraduate/Graduate Key Competencies: Good communication skills in English and regional language i.e. Tamil / Malayalam (preferably with a neutral accent), have pleasing telephone etiquette's, Customer focus, willingness to learn. Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage. Service industry exp is an added advantage Typing Speed : 20wpm 80% accuracy, ), adept at operating computers & familiarity with Internet is desired Aptitude: Process orientation, Systems thinking Salary: Not Disclosed by Recruiter Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Please walk in with a resume and passport size photograph between 9AM to 3PM Interview dates from 02nd Sep 2013 onwards Venue: Tata Business Support Services Ltd., No 50 Bharathi Street, Vasudevanagar, Jafferkhanpet, Chennai -600083