[The logo is protected from the company]

Singtel Singapore

Singapore Telecommunications Limited (SGX: T48, ASX: SGT, OTC Pink: SGAPY), commonly abbreviated as SingTel, is a Singaporean telecommunications company, with a combined mobile subscriber base of 416 million customers from its own operations and regional associates in 25 countries at end of June 2011 increased by 19 percent from a year ago,[2] making it one of the largest mobile network operators in the world.[3][4] The company was known as Telecommunications Equipment until 1995. SingTel pro... Read More

Address      not provided
Website      www.singtel.com
Holding      No Holding Details

View Company Page
Apply to job

Customer Service Officer (Client Business)

Responsibilities: • Handle customer service hotline and provide first level of support • Provide quality customer service to customers over the phone or email • Remain up-to-date with the latest information that impacts the delivery of service to the customers and provide accurate information promptly to customers • Listen, probe and question in order to clarify and understand customer needs • Resolve customer queries efficiently and escalate problems/issues promptly • Follow-up on outstanding cases and perform call back to customers if necessary • Follow Standard Operating Procedures closely • Work as a team and ensure that the contact centre service level is met • Any other tasks assigned Requirements: • Candidate must possess minimum 'O' levels • Customer-oriented with good interpersonal and communication skills • Highly adaptable to a fast-paced and dynamic environment • Pleasant disposition and personality • A team player • Possess a sense of urgency • Candidates with experience in customer service or contact centre will have an added advantage • Fresh graduates with a passion in customer service are welcome to apply

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


not provided

Contact Name:

not provided

Job Duration:

not provided


not provided


not provided

TalentOne Job Information

Customer Service Customer Service Officer – Inbound

Open Jobs - Singtel Singapore

News - Singtel Singapore

Related Jobs

Service Desk Officer

Job Purpose Attend to maximum number of customer’s i ...   [more]

Service Desk Officer

Job Purpose Attend to maximum number of customer’s i ...   [more]

Call Centre Customer Serivce Officer

Responsibilities: Answer calls coming into the helpde ...   [more]

Customer Relations Officer - IKEA Alexandra

WHO ARE YOU? You are a self-motivated, team player a ...   [more]

Customer Service Officer (Mobile Phones)

We are looking for individuals with outgoing personality ...   [more]

Call Centre Customer Service Officer

Responsibilities: Answer calls coming into the helpde ...   [more]

Customer Service Officer (IT Helpdesk - 24 by 7)

Duties: To manage a team of Customer Service Officers ...   [more]

Customer Service Officer

What you will be doing: Handle escalations promptly a ...   [more]