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Philips Software Centre Private Ltd

Philips Innovation Campus (PIC), Bangalore is a division of Philips Electronics India Limited, which is owned 96% by Royal Philips Electronics N.V., The Netherlands. It was established in August 1996, with the objective of meeting the growing need for high-quality, cost-effective software development capacity within the Philips organization. From a share of 8% of the total software resource of Philips in 1998, PIC's share has now gone up and is around 20%Working at Philips Innovation Campus a... Read More

Address	MFAR Manyata Tech Park Nagavara Bangalore India
Website	www.bangalore.philips.com
Holding	No Holding Details

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Quality Officer

1. Responsible for organizing inspection of defective products at distributor/SST/Dealer premises for Trade distributors, Modern retail customers, CSD agents & BUCL Distributors 2. Responsible for handling DLI Settlement Related Queries for assigned customers 3. Regular DLI Audit to ensure the defective inspection as per companies guidelines 4. Responsible for organizing site visit in case of customer complaint. 5. Responsible for logging all product related complaints in complaint registration system (CRS). pertaining to assigned channels. Necessary follow up to with all factories for corrective actions and timely closing of the same. Responsible for providing solutions (Preventive/corrective) to end customer and also responsible for arranging the desired replacement to the end customer if observed manufacturing defects Desired Profile 1. Responsible for organizing inspection of defective products at distributor/SST/Dealer premises for Trade distributors, Modern retail customers, CSD agents & BUCL Distributors 2. Responsible for handling DLI Settlement Related Queries for assigned customers 3. Regular DLI Audit to ensure the defective inspection as per companies guidelines 4. Responsible for organizing site visit in case of customer complaint. 5. Responsible for logging all product related complaints in complaint registration system (CRS). pertaining to assigned channels. Necessary follow up to with all factories for corrective actions and timely closing of the same. Responsible for providing solutions (Preventive/corrective) to end customer and also responsible for arranging the desired replacement to the end customer if observed manufacturing defects Experience 4 - 8 Years Industry Type IT-Software / Software Services Role Quality Assurance/Quality Control Executive