People Interactive (I) Pvt Ltd

While People Group can trace it"s origins to the beginning of Shaadi.com, The World"s Largest Matrimonial Service in 1996, the Group was formally launched by Anupam Mittal in 2004 in India to explore opportunities in Internet & Mobile Industries. In a few short years the group has earned the reputation for being one of the most innovative companies in the world, having developed brands such as Shaadi.com, Makaan.com,Mauj Mobile and Mobango and films such as Flavors and 99. People Group h... Read More

Title: Team Leader Role: We are in the business of finding people happiness and consequently somebody who is jovial, mature, results-oriented and cares deeply for our customers will be able to succeed in this role. The team lead is responsible for Supervising, motivating and monitoring team performance. Responsibilities 1. Quality control of the calls 2. Responsible for achieving daily and monthly collection target for the team 3. Managing the roster across the floor to ensure maximum manpower utilization. 4. Managing attendance and leaves of the Team. 5. Allocating Telecalling lists to Advisors. 6. Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc. 7. Conduct daily briefings for the team members before the shift begins. 8. Responsible for re-training of Advisors. 9. Maintaining various reports related to Sales and accounts. 10. Responsible for daily deposition of payment collected. 11. Competition tracking (for processes performance, schemes) Please walk in to below mentioned address between 10am to 5pm (Monday to Friday) A - 2, Okhla Phase - 1 Near Crown Plaza New Delhi - 110020 Salary:INR 1,00,000 - 3,00,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Team Leader -(NonTechnical)

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