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Office of Gas and Electricity Markets

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Website      www.ofgemjobs.co.uk/
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Software Development Manager

Specific Minimum Qualifications and Expertise • Significant experience and knowledge of the Microsoft development stack, including (but not limited to) o ASP.Net, WCF, MVC, SQL Server, BI • Significant experience of line management of a development team including o Performance management o Personal development o Managing Resources and Recruitment o Contract management • Experience and knowledge of application lifecycle methodologies and tools, including (but not limited to) : o Agile (Scrum), Kanban o Team foundation server • Significant Experience of project activities including (but not limited to) o Work item / task management o Work Allocation and tracking o Budget Management • Good working knowledge of (including but not limited to) o Project management (PRINCE2 Practitioner) o Software Configuration Management o Release Management o Change management • Good working knowledge of, and experience of automated build and testing framework, strategies, and best practices, including experience of implementation. Purpose Lead, mentor, and line manage a team of in-house Software Developers to ensure delivery of key development deliverables to project requirements, ensure knowledge retention and documentation of business critical systems, and facilitate continuous improvements to the capabilities and skills of the team. Manage the Support Function, Change Management, Release Management, and Software Configuration Management processes for Business Applications delivered by Ofgem E-Serve. Help ensure the end-to-end quality of the solutions, as well as assist and cover for the Head of Business Applications in other areas as necessary. Key Outputs and Deliverables • Line management and leadership of Software Developers team ensuring delivery and performance to high standards • Enable team collaboration with Business Analysts, Project Managers, Technical Architects, QA Testers, and other stakeholders to ensure requirements are translated into a working solution • Ensure support of Ofgem Business Applications within target SLAs • Recommend and manage the implementation of long-term improvements to the support of business applications to ensure more cost-effective and efficient support of applications • Manage the change management, release management, and software configuration processes, including the implementation of strategic and tactical improvements Key Stakeholder Relationships • Line manage, mentor, and supervise members of own team • Liaise with customer groups as a representative of the Business Applications team, to assist in problem resolutions, and solutions provisioning. • Liaise with all stakeholders involved in the support of business applications, including Customers, Developers, and Business Analysts, in order to ensure the efficient and cost effective support of these within SLAs. • Liaise with Operations Managers, Infrastructure Managers, Project Managers, and Business Customers, to communicate progress and issues in the areas of change management, release management, and software configuration management. Key Accountabilities • Requirements are developed and delivered by the team to project requirements, within the agreed timescales, and within the agreed budget. • Ensure the team of follows the agreed team processes, and produce all the correct deliverables. • Development and mentoring of software developers to ensure career development and progression. • Ensure implementation of continuous improvements to the processes employed by the team • Ensure the skills of the team are fully up to date to provide the best solutions for Ofgem. • Long-term improvements to the support of business applications. • Successful change management, release management, and software configuration management’s strategies, and best practice implementation across projects. • Implementation of continuous improvements for quality assurance.

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