OCBC Singapore

The Oversea-Chinese Banking Corporation Limited, abbreviated as OCBC Bank, is a publicly listed financial services organisation with its head office in Singapore. OCBC Bank is one of Singapore's leading local banks, with group assets of more than 224 billion SGD. It has one of the highest bank credit ratings in the region. As of November 2010, the bank is the largest local bank in Singapore by market capitalisation. However, it is the smallest local bank in Singapore by global presence. The ... Read More

Job Summary: To manage unsecured NPL loan accounts to contain write-off and maximise recovery dollars for CFS & EMB and achieve individual productivity standards.The major unsecured portfolios are credit cards, EASI-credits, renovation loans, overdraft, tuition fee loans, business credits, and micro loans. Job Responsibilities: Work on Unsecured NPL loan accounts to achieve team targets in terms of reduce specific provision and write backs for unsecured products Manage and achieve productivity standards in terms of dollars collected and call attempts/contacts. Take immediate and appropriate collections/legal actions to minimise credit losses. Negotiate with debtors for acceptable repayment plans and composite payments. Liaise with Collection agencies on payment and make sure the payments were received. Liaise with lawyers to ensure actions are closely follow-up for effectiveness. Ensure waivers of interest/late charges are done as agreed or through composite settlement. Ensure legal costs are submitted by lawyers for payment by debtors Ensure that collection actions taken are within corporate guidelines, and collection policies Take on additional tasks and/or projects when assigned. Formulate strategies to maximize recoveries and recommend enhancements to streamline process workflow. Job Requirements: Possess strong communication and effective negotiation skills Knowledgeable in the litigation process Experience in different unsecured products collection process Prompt in follow up Relevant tertiary or Diploma qualification At least 2-3 years of Collections experience

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