Manager, Business Analytics Information

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Novartis Healthcare Pvt Ltd

Novartis (NYSE: NVS) is a world leader in the research and development of products to protect and improve health and well-being. The company has core businesses in pharmaceuticals, vaccines, consumer health, generics, eye care and animal health. Headquartered in Basel, Switzerland, Novartis employs nearly 115 000 people in over 140 countries worldwide to help save lives and improve the quality of life. The Group is present in India through Novartis India Limited, listed on the Mumbai Stoc... Read More

Address	Sandoz House Shivsagar Estate Dr Annie Besant Road Worli, Mumbai India
Website	www.novartis.in/
Holding	No Holding Details

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Manager, Business Analytics

provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various high complexity analytical reports. Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o NVS performance report (PEC report) o Market overview (brand / therapy area) o Disease area fact books o Situation analysis (for IPS) o New brand launch performance tracker o Institutional performance / KAM dashboards o Country brand performance reports o Brand diagnosis o BD&L support o Pricing analysis o Social media monitoring o Weekly BI market monitoring o Rewind meta analysis of existing PMR studies o Portfolio prioritization o Online internal surveys o Customer analysis o Brand asset maximization o Multi-channel marketing analytics o Portfolio Analytics o Others ad-hoc requests Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Active participation in various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Comply to all Novartis operating procedures as per legal / IT / HR requirements Desired Profile MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage - Experience (5+ years) in business analytics in a market research firm or pharmaceutical company or Pharma KPO - Should have an understanding of Pharmaceutical business including its regulatory environment - Strong analytical thinking with problem solving approach - Should have worked in an international company with exposure to working in cross-cultural environment - Should be customer service oriented - Strong and proactive business results-focus, and proven ability to provide insights that increase productivity Experience 5 - 10 Years Industry Type Pharma / Biotech / Clinical Research Role Business/EDP Analyst