Branch Assistant Manager Information

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National Penn Bancshares Inc

National Penn Bancshares, Inc., with approximately $8.5 billion in assets, is a bank holding company based in Pennsylvania. Headquartered in Boyertown, National Penn operates 122 branch offices comprising 121 branches in Pennsylvania and one branch in Maryland through National Penn Bank and its KNBT and Nittany Bank divisions.National Penn’s financial services affiliates are National Penn Wealth Management, N.A., including its National Penn Investors Trust Company division; National Penn Capi... Read More

Address	W1, 1617 John F Kennedy Boulevard Philadelphia, PA 19103 (215) 448-9620
Website	www.snl.com/
Holding	No Holding Details

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Branch Assistant Manager

Description

Job Title:

Branch Assistant Manager

Job Description:

Provide superior banking service to customers in a professional manner. Provide customers and prospects with a clear understanding of the features and benefits of products and services offered at NPB. Expand and increase customer relationships through successful selling and/or referring techniques. Exercise management responsibility for the Branxh team in meeting the Bank's administrative, operational, and sales and service objectives. Performs or supports the supervision, training, coaching, and evaluating of staff. Ensure all company, division and departmental policies, regulatory and compliance concerns and procedures are effective and implemented.

   1. Partner closely with office management to support the strategic sales/referral goals and contribute to the management of risk, operational efficiencies and overall objectives of the bank.
   2. Identify customer needs and sell/refer appropriate products and services. Ensures multiple customer demands are met to provide maximum service levels to all customers which includes engaging customers promptly, in a professional manner, within the Brand Culture.
   3. Provide or support hiring, coaching, supervision, training and evaluating to staff.
   4. Assists with and delegates the daily responsibilities of the Branch. Leads and manages the sales and service performance of the office.
   5. Participate in Community activities internal and external business development as appropriate.

Qualifications:

    * High School diploma or GED. Additional education preferred.
    * Superior service, sales, and interpersonal skills.
    * Minimum two (2) years financial services/sales experience.
    * Supervising experience preferred.
    * Proficient oral and written communication skills.
    * Retail lending and business development experience preferred.
    * Ability to multi-task.
    * SAFE Act NMLS Federal Registration.