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NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the ent... Read More
|Address||NICE Systems Inc. - Security Sector 301 Rt 17 North 10th Floor Rutherford NJ 07070 USA|
|Holding||No Holding Details|
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Business Consultant Situation Management
The primary role of the Business Consultant is to facilitate business transformation and drive increased adoption of NICE solutions with NICE clients. The Business Consultant is responsible for leading consulting projects in the areas of operations or security operations and ensuring business readiness for optimal adoption and utilization of NICE solutions across the organization.
Duties and Responsibilities:
* Responsible for the successful delivery of situation management projects, resulting in highly satisfied, reference-able clients
* End-to-end management and ownership of business consulting services
* Deliver value added consulting services in the area of operations center performance improvement and business transformation, leveraging knowledge of industry best practices and proven practices using NICE solutions.
* Provide expertise support during pre/post sales process.
* Deliver services and solutions that create measurable value and leverage clients’ investment in NICE technology thereby improving ROI as well as profit for NICE
* Work with product sales team, partners/resellers, and clients to educate on value of business consulting and benefits of additional NICE solutions
* Minimum of 8 years of security or operations center leadership experience; ideal candidate will come from a leadership role within diverse operations environments and/or a security/operations consulting firm or technology company.
* The ideal candidate has subject matter expertise in one or more of these areas: security or operations, emergency management, NIMS/ICS, performance management and metrics, business analysis, quality management and training; working knowledge of but not a focus on technical infrastructure.
* Experience in the following industries is highly recommended:: Airports, Utilities (energy, water, etc), Mass Transit, Petro-chem, Banking
* Business development experience focused on solutions with a significant services component.
* Excellent verbal and written communication and presentation skills.
* Must be willing to travel extensively up to 80%.
* MBA preferred; BA/BS in relevant field required.
* Strong technical background
* Ability to partner and align with clients delivering added-value in every touch point of the relationship.
* Proven ability to effectively communicate and influence at all levels of an organization, from low level technical details to high level executive summaries.
* Ability to contribute to a high performance team.
* Manage client relationships and individual engagements with a strong focus on excellence – high level of accountability at the individual level; service and support that exceeds client needs to become “trusted partner” of client; recognition of employee contributions to drive individual and team performance.
* Self motivated to strive for professional excellence in all aspects of work.
* “Can-Do” and “Customer First” attitude and approach, and delivers.
Other Job Information
|972 9 743 4282||
|972 9 775 3777|
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