Customer Relationship Associate/ Sr. Customer Rela Information

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NCO India Pvt Ltd

NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track re... Read More

Address	501 A wing Supreme IT Park Powai Mumbai 400076 India
Website	www.ncogroup.com
Holding	No Holding Details

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Customer Relationship Associate/ Sr. Customer Rela

-Excellent verbal Communication Skills -Should have the ability to be a multi tasker to perform actions on multiple screens and application -Should possess problem solving skills, possessing the abilities to listen and speak eloquently -Should be flexible and adaptable to different situations -Flexible with shift timings with no fixed offs and no fixed shifts -Should have good customer handling skills, should be able to empathize and connect with customers over the phone, and have a passion for delivering exceptional service -Should be able to handle calls effectively and efficiently -Home pick up and Home drop in AC Cabs for all shifts. Desired Profile Please refer to the Job description above Experience 0 - 5 Years Industry Type BPO / Call Centre / ITES Role Associate/Senior Associate -(NonTechnical)