Loan Default Counselor Information

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NASB Financial Inc

North American Savings Bank was founded in 1927 on the principles of strength and security. Today, as a locally-owned bank with more than $1 billion in assets, we continue to do what we do best—provide strong, conservative leadership and profitably navigate the ups and downs of the economy, while providing a safe and secure place for your deposits.NASB operates nine deposit branch locations, four residential loan origination offices, and one residential construction loan origination office,... Read More

Address	North American Savings Bank 12520 S. 71 Highway Grandview, MO 64030
Website	/www.nasb.com/
Holding	No Holding Details

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Loan Default Counselor

Job Description

Position is primarily responsible for the collection, loss mitigation and foreclosure of mortgage loan accounts.

    * Inbound and outbound calls to delinquent borrowers to determine reasons for delinquency.
    * Counsel borrowers on importance of keeping loan current.
    * Counsel borrowers on loss mitigation options.
    * Review financial information submitted by borrowers.
    * Provide recommendations or alternatives to prevent further or future delinquency.
    * Establish repayment plans with borrowers and follow-up to ensure agreed upon arrangements are adhered to.
    * Recommend files for foreclosure to management when other loss mitigation options have failed.
    * Track files throughout the foreclosure process.
    * Track files throughout the bankruptcy process.
    * Compliance with all federal, state, agency and internal collection regulations and guidelines.
    * Correspondence with attorneys.

Skills/Requirements

    * 2-5 years mortgage collection and/or foreclosure experience or similar experience required.
    * 2+ years of college preferred.
    * Experience with FHLMC, FNMA, GNMA, FHA, VA, and Home Affordable Modification Program preferred.
    * Must have strong verbal and written communication skills.
    * Must have strong negotiation skills.
    * Must have strong propensity for detail, accuracy and confidentiality.
    * Must be able to complete complex directives.
    * Must be able to manage time efficiently and prioritize tasks.
    * Must be proficient in math.
    * Must be proficient in Word, Excel and Access.