
[The logo is protected from the company]
Melco Crown Entertainment Limited
Melco Crown Entertainment Limited, through its subsidiaries, engages in the development, ownership, and operation of casino gaming and entertainment resort facilities primarily in Macau. It owns and operates City of Dreams, an integrated resort development, which features approximately 400 gaming tables and 1,300 gaming machines; guest rooms; a wet stage performance theater with approximately 2,000 seats; approximately 20 restaurants and bars, 70 retail outlets, and an audio visual multimedia... Read More
Address | Golden Dragon Centre 22nd Floor Macau, Macau |
Website | www.melco-crown.com/ |
Holding | No Holding Details |
View Company Page
Associate
The Associate, Casino Services plays an important role in heart of house premium & casino marketing team. The Associate, Casino Services is responsible to contact the targeted / potential businesses or private individual player by telephone in order to promote City of Dreams Casino Marketing packages or services. Assist the hospitality / client services team on making any necessary prearrangement and requests for the players (i.e. reservations, travel arrangement) to ensure the hassle-free travel of the players.
Primary Responsibilities
* Have full understanding of products, make strategically outbound and inbound telemarketing call (operate 24 hours);
* Prearrange and coordinate with respective department / team to arrange the accommodations and requests for the expected arrival players (i.e., Room reservations, travel arrangement, F&B)
* Scheduling and rostering of Premium & Casino Marketing Team
* Handle administrative activities in a timely and complete manner;
* Assist in performing periodic data analysis and reporting to discover the trends and members' preference;
* Assist arranging event settings for premium players
* Works with related departments to ensure the hassle-free stay for premium players
* Perform any other duties or projects as assign by Assistant Manager, Casino Services
Key Performance Indicators
* As agreed with the Company
Qualifications
Experience
*
One year or above relevant experience in sales and promotion field, preferably in casino marketing
*
Previous telemarketing sales or outbound sales is an advantage
*
Displays a high commitment to improving customer service
*
Motivates others to achieve business objectives and common goals
*
Encourages people to work as a team
*
Adopts and implements new approaches and practices to meet changing circumstances
Education
*
Tertiary Qualifications
Skills / Competencies
*
Computer literate
*
Excellent interpersonal and communication skills in English and Cantonese essential, Mandarin highly regarded
*
Ability to converse in foreign language(s) will be an added advantage
*
Pleasant and mature disposition
*
Able to define problems, collect data, establish facts, and draw valid conclusions
*
Able to work under pressure and result driven
*
Has strong organizational and time management skills
*
Has strong phone presence
*
A team player
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
+852-2-5373618 | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
+852-2-5983600 |
Email: |
not provided |
TalentOne Job Information
Sales Marketing Manager
Open Jobs - Melco Crown Entertainment Limited
- Casino Promotions and Events
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant
- Assistant Manager
- Associate
- Auditor
- Auditor
- Auditor
- Auditor
- Auditor
- Business Development
- Business Development
- Business Development
- Business Development
- Business Development
- Business Development
- Business Development
- Business Development
- Business Development
- Dispatch Center Agent
- Executive
- Executive Host
- Finance
- Finance
- Finance
- Finance
- Lucky Express
- Marketing Operations
- Mass Market
- Mass Market
- Mass Market
- Part-Time Usher
- Sales Manager
- Supervisor
- Supervisor
- Supervisor
- Supervisor
- Supervisor
- Ticketing Officer
News - Melco Crown Entertainment Limited
Related Jobs

Marketing Communications Specialist
Collaborate with Sales and Marketing management to creat ... [more]