[The logo is protected from the company]

Melco Crown Entertainment Limited

Melco Crown Entertainment Limited, through its subsidiaries, engages in the development, ownership, and operation of casino gaming and entertainment resort facilities primarily in Macau. It owns and operates City of Dreams, an integrated resort development, which features approximately 400 gaming tables and 1,300 gaming machines; guest rooms; a wet stage performance theater with approximately 2,000 seats; approximately 20 restaurants and bars, 70 retail outlets, and an audio visual multimedia... Read More

Address      Golden Dragon Centre 22nd Floor Macau, Macau
Website      www.melco-crown.com/
Holding      No Holding Details

View Company Page
Apply to job

Ticketing Officer

The Executive Business Development - Service is responsible to operate the players' club and casino promotion counters including any on floor assistance to members or casino patrons. Act as a front line service representative on behalf of City of Dream and ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards. All dealings with both external and internal customers must be efficient, effective and professional at all times.
Primary Responsibilities

      Deliver immediate marketing services to members and potential players via casino promotions, mass and high limit gaming floor
      Influence and contribute exceptional services to drive incremental gaming revenue
      Develop and expand quality membership database for existing and potential Table and Slot players
      Oversee hospitality associations and gaming history trails
      Provide indepth profiling and engage key personalized management and preferences
      Be alert and perceptible to report essential top key players.  Attentive to provide exceptional service assistance
      Anticipate members' needs and assist members with transportation, hotel rooms, F&B, entertainment related arrangements in accordance with established standard operating procedures
      Assess and evaluate the appropriate endorsements of complimentaries; hotel accomodations, food and beverages, services and miscilaneous items
      Execute casino promotions with tasks such as participation registration, on stage draws, emcee to announce results, flyers distribution and prizes redemption


      One year or above relevant experience in sales and promotion field, preferably in casino marketing
      Displays a high commitment to improving customer service
      Motivates others to achieve business objectives and common goals
      Encourages people to work as a team
      Adopts and implements new approaches and practices to meet changing circumstances

Tertiary Qualifications

    * Tertiary Qualifications

Skills / Competencies

    * Proven customer service orientation, energetic and enthusiastic
    * To be flexible and accommodating as this may require extra hours out of normal work hours
    * Computer literate
    * Excellent interpersonal and communication skills in English and Cantonese essential, Mandarin highly regarded
    * Ability to converse in foreign language(s) will be an added advantage
    * Pleasant and mature disposition
    * Able to define problems, collect data, establish facts, and draw valid conclusions
    * Able to work under pressure and result driven
    * Has strong organizational and time management skills
    * Be a team player

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided



Contact Name:

not provided

Job Duration:

not provided




not provided

News - Melco Crown Entertainment Limited

Related Jobs

Business Development Officer

Requisition #: 144Job Title: Business Development Office ...   [more]

Product Marketing Manager

 Product Marketing ManagerReports To: Sr. Director of Pr ...   [more]

Technical Marketing Manager

 Job Description – Technical Marketing Manager    NETGEA ...   [more]

Market Development Manager

 Responsible for development of strategic marketing plan ...   [more]

Marketing & Contracts

Description SUMMARY:Develop and maintain strong customer ...   [more]

Marketing Communications Specialist

Collaborate with Sales and Marketing management to creat ...   [more]

Broker Marketing Representative

ResponsibilitiesSummary:Assist the Marketing Manager in ...   [more]

RFP Associate

 Responsibilities:Actimize is currently seeking a RFP As ...   [more]