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Max Life Insurance Company Limited

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Website      www.maxlifeinsurance.com
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The role, Lead Operations Analytics will play a pivotal role in growing the Analytics CoE and realizing its vision to become the central nervous system of the company for data driven decision making. The role encompasses the following key area of analytics: Operations Analytics: o Identifying customers at risk of discontinuance (lapse, surrender, etc) o Along with business, develop sharp customer engagement strategies (call, sms, email, courier) aligning with risk recommendations. UW & Claims Analytics: o Improve intelligence of UW process to help business pre-identify customers at risk of making an early claim / fraudulent claims Planning: o Lead the annual planning exercise for Persistency o Do Sharp RCA analysis for deviations from plan Ensure all predictive models are implemented in business and the said benefits are realized. Other details: Work alongside the business to narrow down on possible answers to the hypothesis provided / business issues articulated Responsible to help business in evolving their analytical needs of a higher order Lead the analytical exercise by getting work done through a team of SAS experts 1.To convert business problems into statistical problems and figure out most suitable method of solving them. 2.Develop specifications for converting data files into formats suitable for analysis and perform exploratory data analysis and modelling as needed. 3.Manage staffing and work-load of technical team (SAS experts) 4.Generate output and present findings to Functional owners and SPOCs Develop and manage project plans for implementation of analytics solutions projects. Suggest business issues which can be solved through building of predictive models 1.House the organisations requirement for models and high end predictive analytics 2. Own the technical aspects of the model and examine for efficacy at regular intervals to come up with tweaks as business requirements evolve. Salary: Not Disclosed by Recruiter Industry: Insurance Functional Area: Analytics & Business Intelligence Role Category: Analytics & BI Role: Business Analyst Keyskills: Statistical Modelling / Data Mining techniques such as Clustering, Logistical

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