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Marvell Technology Group Ltd.

Marvell Technology Group Ltd. designs, develops, and markets analog, mixed-signal, digital signal processing, and embedded and standalone ARM-based microprocessor integrated circuits. It offers mobile and wireless products comprising communications processors; modem processors; Wi-Fi and other communication protocols, including Bluetooth and/or FM; mobile computing products; and connected home computing products. The company also provides a range of integrated data storage products, including... Read More

Address      Canon 22 Victoria Street Hamilton, HM 12 Bermuda
Website      www.marvell.com/
Holding      No Holding Details

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- BS EE/CS minimum, Master's degree preferred.
- 5 Years experience in a semiconductor industry in a design role or technical customer support role.
- Extensive knowledge about Linux, ARM, ethernet, wifi, bluebooth, USB, DLNA, multimedia framework and network protocols. C/C++ and Java is a plus.
- Comfortable working hands-on in a lab environment with electronics test equipment and procedures.
- Blu-ray, DVD or STB development or support experience preferred.
- Android devlopement or support experience preferred.
- Google TV development or support experience preferred.
Description:     First and primary point of technical support to the customer.
- Identify and analyze all reported customer issues and will solve technical issues to the extent possible.
- Coordinate the setup of experiments, tests, equipment, and otherwise facilitate the rapid resolution of the problem.
- Escalate critical customer issues or provide timely advance warning of critical customer issues that need attention.
- Work closely with the marketing, sales and engineering teams to secure design wins,
and to manage the support of the product through the design-in phase all the way to product end of life.
- Establish close personal technical ties to the customer account, establishing personal relationships to facilitate rapid resolution of customer issues and promote the highest levels of customer satisfaction.
Profession:     Engineering - Hardware

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Full Time

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