Customer Sales & Service Representative Information

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Kinerk Direct Marketing Solutions Pvt. Ltd.

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Customer Sales & Service Representative

Customer Sales and Service representatives provide front line sales and service to customers via inbound telephone calls. These agents are responsible for maintaining high standards of performance, sales, and service levels. This key position represents the voice and philosophy of Gardens Alive! to its customers. Essential Duties and Responsibilities Ability to handle inbound customer sales and service telephone calls. Ability to work in a fast-paced, multi-skill work environment. Ability to process continual workload for extended periods in assigned area. Ability to provide a consistently high level of quality customer service. Ability to process customer sales orders. Ability to maximize sales opportunities by offering customer upsells Timeliness and ability to adhere to assigned schedule segments. Ability to meet and sustain minimum performance, attendance, and behavioral standards. Ability to navigate, lookup, and enter orders into the customer order entry system (via computer). Ability to remain current with new customer sales and service procedures. Ability to work flexible hours / overtime as required (including weekends). Ability to perform other duties such as outbound telephone, inbound email and white-mail services (when/if assigned).

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	Kavita Bhatti
Job Duration:	not provided	Phone:	172-91-5095554
Email:	not provided