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Kayako Helpdesk Pvt Ltd

One of the best product startups of India is hiring! Started in 2001 as a garage startup Headquartered at Jalandhar, Punjab, with its branches in Gurgaon, Hongkong, USA and UK. Kayako has come a long way and is making a spiraling progress and has more than 40,000 customers today including NASA, MTV, University of Alberta, Keller Williams, Warner Bros, Avast, Virgin Mobile, HP, Samsung, Kraftfoods, Motorola, etc.  Read More

Address      Midas Corporate Park 37 G.T. Road Jalandhar Punjab India
Website      www.kayako.com
Holding      No Holding Details

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Technical Support Engineer

We are looking for Technical Support Engineer for one of the best product startups of India. Rotational shifts flexibility Requirements Sound experience in software / IT / International BPO. Basic knowledge of PHP, JavaScript, MySQL, HTML and CSS. Good knowledge of protocols, errors and networking & Personal computing environment. Good Knowledge of Linux/Unix, Web Servers, FTP etc, will be an added advantage. Good Troubleshooting skills and temperament for customer service. Strong work ethic someone who loves to crank out the great work and takes pride in professionalism, responsibility, and proactive. Job responsibility Planning, execution and implementation of complex projects. Building positive relationship with the clients. Candidate will be working directly with the clients and the interaction with the clients will be through our own Helpdesk (Tickets, Live Chat).. Adopt a team approach; work with team in pursuing common goals. Liaising with Senior Management, team and other department heads. Lead creativity and continuous improvements in work flow. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. To get a feel about what we are, what we do and what we can offer you, go on, check out our website: www.kayako.com. Salary:Not Disclosed by Recruiter Industry:IT-Software / Software Services Functional Area:IT Software - Other Role Category:Admin/Maintenance/Security/Datawarehousing Role:Technical Support Engineer

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


not provided

Contact Name:

Rahat Joshi

Job Duration:

not provided


not provided



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