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Job Hatch Singapore

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Program MANAGER

ur Client One of the biggest total integrated logistics provider with over 300,000 employees worldwide and offices around the region. The Challenges This is a newly created role handling high tech customers within a single account or more . Our client are looking for candidates who are highly driven and can work across operations and customer management. Key accountability will include: Manage one or more logistics Programs/Accounts Owner to Profit & Lost of Programs/Accounts; through achieving targets set out by the management in terms of operating cost and profitability Owner to service level agreements and key performance indicators of Programs/Accounts; ensuring all contractual obligations to the customers are met. If not, to resolve all service level issues in a timely manner Owner to SOPs and WIs of Programs/Accounts; perform regular reviews and maintenance with regional partners and customers, and subsequently enforce compliances in operations Understand the customers’ business, and facilitate work sessions with the internal stakeholders to ensure customers’ business requirements are met with no compromise to company’s interest Develop and grow customer Programs/Accounts through value added service offerings and sustainable cost improvement projects and initiatives. Perform gap analysis regularly on services to identify additional needs for customers, and prepare scopes of work and appropriate responses Perform CRM to continuously foster good/strong partnership with customers to maintain long term business venture To assist in Operations in leading and motivating staff to achieve business/customers objectives To assist Operations in warehousing, inventory and distribution planning/scheduled activities Ensure EHS and Quality Policies and Objectives are understood, implemented and complied by Programs/Accounts Perform all other job related functions as and when required, and specified by higher management. What It Takes Minimum Degree in Logistics/SCM, Industrial Engineering, Business Administration or equivalen At least 5 years related experience in Account Management, Business Development or Logistic Process Solution Design & Implementation in a managerial capacity.

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Full Time

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Engineering Program Manager

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