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JDA Software
JDA Software is a leader in global supply chain management, offering a broad portfolio of integrated planning and execution solutions and services to help firms manage the entire supply chain — from raw materials to finished products and into customers’ hands — through any channel. JDA’s recent merger with RedPrairie creates a company uniquely positioned to deliver robust, integrated supply chain solutions that address the complexities of today’s global, consumer-driven marketplace. Built ... Read More
Address | 132/133 Divyashree Technopolis Yamalur Post Off Airport Riad BANGALORE Karnataka India |
Website | www.jda.com/ |
Holding | No Holding Details |
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Application Support Eng (oracle, Plsql with Retail
Uses customer service, communication and problem-solving skills to solve inquiries from JDA customers. Works as a support team member, utilizes technical skills and product expertise, and helps resolve customer product issues. Demonstrates the ability to log and respond to customer support requests via phone, e-mail, and web interface. Exhibits a commitment to customer service while building customer partnerships. Successfully understands and triages customer issues, conducting any necessary technical research (code review, database queries, traces, debug, etc) or team collaboration. Communicates technical product and solution expertise to internal and external customers. Provides updates and case statuses to customers and management. Acts as a product technical liaison between support and development teams. Follows operational guidelines for interacting with other associates. Fully documents all case interactions and authors Knowledge Base solutions. Expertly utilizes support tools (WebEx, JDAAnalyze, etc.) to expedite case resolution. Demonstrates the ability to work flexible hours, alternate shifts and the ability to carry a pager as required by support team. Helps in the design and evaluation of training programs for Support Associates. Salary:Not Disclosed by Recruiter Industry:IT-Software / Software Services Functional Area:IT Software - Application Programming, Maintenance Role Category:Programming & Design Role:System Analyst
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
Ramana Reddy |
Job Duration: |
not provided | Phone: |
914066961441 |
Email: |
not provided |
TalentOne Job Information
Information Technology Analyst Programmer Software Engineer
Open Jobs - JDA Software
- Application Support Eng (oracle, Plsql with Retail
- As400 Programmer (rpgle/clle/sub-files/db2400)
- Configuration Engineer
- Configuration Management Engineer(build and Releas
- Configuration Management Engineer(build and Releas
- Database Developer (oracle, Plsql)
- Database Developer (oracle, Plsql)
- Deputy Manager / Manager - Finance
- Excellent Opportunity for VM Ware Architect in JDA
- Functional Architect
- Java Architect
- JDA Enterprise Planning Product Experts
- JDA Software Technical Analyst
- Practice Director
- Practice Director
- Senior Software Engineer
- Senior Technical Architect
- Senior Technical Architect
- Software Engineer, Senior (as400 / Rpgle / CLLE /
- Software Engineer, Senior (oracle, Plsql, Performa
- Software Engineer, Senior (oracle, Plsql, Performa
- Sr. Network Administrator / Network Architect
- Technical / Functional Analyst (oracle, Pl SQL, Re
- Technical Analyst
- Technical Analyst (java/.net,c++,c & SQL)
- Technical/business Consultant (retail)
News - JDA Software
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