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Indiabulls Technology Solutions Limited

We are a technology services organization offering a full spectrum of solutions to our clients. Our offerings span business and technology consulting, application services, systems integration, testing and validation, infrastructure management services, product engineering and business process outsourcing. Our goal is to help our clients transform their business to achieve higher revenue, greater efficiency and lower costs. Our Unified Implementation Framework (UIF) and global delivery capabi... Read More

Address      448-451, Udyog Vihar, Phase-V, Gurgaon India
Website      www.ibtechnology.com
Holding      No Holding Details

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Trainer (soft Skills/behavioural/process)

Job Description : Will be responsible for Soft skills/Behavioral training. Assisting Manager in evaluating Trainers end to end performance. Deliver Process Training to New Hires and Refresher Trainings to existing team members. Review process training periodically with stakeholders and drive corrective action Designing & deploying measurement tools to gauge Training effectiveness Reviewing existing Training materials and making revisions as necessary as per Instructional Design. Providing supplementation learning materials including job aids and course summaries to team members. Ensure Change Control Process is in place to update training documents. Maintaining all Training Records of Employee, Certification details, Training hours, Training Quality Index (TQI) Reducing Knowledge Related Errors among the team - liaising with Operations and Quality team to provide required Training from time to time. Assisting Human Resource department with hiring process. Ensure standardization & Quality of Content Ensure overall Quality of training delivery Dayshift, No cab Job location- Gurgaon Males prefered Interested candidates can share the profile to divya.thakur@ibtechnology.com Salary:INR 3,00,000 - 3,50,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Training Role:Soft Skills Trainer

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Full Time

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