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Indiabulls Technology Solutions Limited

We are a technology services organization offering a full spectrum of solutions to our clients. Our offerings span business and technology consulting, application services, systems integration, testing and validation, infrastructure management services, product engineering and business process outsourcing. Our goal is to help our clients transform their business to achieve higher revenue, greater efficiency and lower costs. Our Unified Implementation Framework (UIF) and global delivery capabi... Read More

Address      448-451, Udyog Vihar, Phase-V, Gurgaon India
Website      www.ibtechnology.com
Holding      No Holding Details

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Walkin for Fresher-customer care Executives

Roles & Responsibilities We are looking for a Customer Care Executive responsible for solving and handling customer support issues via emails and calls in a timely and professional manner. Also who are capable of selling product via calls Primary Skills Escalate all critical customer issues to appropriate management levels. Manage and take ownership of the resolution process for all customer related issues. Aim to resolve as many issues as possible in first time customer interaction. Identify potential clients and forward them to respective department. Soft Skills Soft spoken, work oriented, punctual and hard working Ability to learn, methodical, resourceful and has professional attitude Friendly, reliable, positive and acts proactively Ability to anticipate customers needs, show concerns and a good listener Ensure 100% logging of all customer queries and complaints Constantly strive to improve speed of answer and call logging for better efficiency Ensure all relevant processes and procedures are followed Possess good communication and writing skills Skills : Customer Support Experience : 0 to 3 Year (s) Qualification : Any Graduate Salary:INR 1,00,000 - 1,50,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate -(NonTechnical)

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Full Time

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