Walk-in for Guest Relation Executive or Welcomdiva Information

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ITC Hotel Limited

The WelcomHotel Sheraton Park Hotels and Towers is the finest 5 star hotel in Chennai, with its 283 luxuriously appointed rooms and suites is located in most fashionable neighbourhood in Chennai, where it has proven to be as distinguished as its surroundings. WelcomHotel Sheraton Park and Towers is one of the most sought after destination for travellers amongst the luxury hotels in Chennai. Elegant and distinguished Just 12 kilometres from the airport, the Sheraton Park Hotel & Towers... Read More

Address	No-132, TTK Road, Alwarpet, Chennai India
Website	itchotels.in
Holding	No Holding Details

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Walk-in for Guest Relation Executive or Welcomdiva

As a Guest Relation Executive, you are responsible to enhance Guests Experience and to provide superior Guests Experience. You will work as the face of the organization & you will carry the image of ITC Brand all the time. Specifically you will be responsible for performing the following tasks or duties to highest standards:- Should interact with all Guests, Up-sell all the services of Hotel & Sister Concern, Offer personalized welcome/departure to all Guests (Especially important Guests VIPs, Single ladies, Club ITC Platinum Members, Starwood Preferred Guests, etc.), Identifying lonely Guests or Guests who need special attention and establish contact with them to make them feel at home, Support the PR team of the Hotel, Resolve Guests complaints or problems wherever possible, Should be able to get as much competition information as possible from Guests, in an unobtrusive manner, Should be familiar with property, chain and company beliefs & culture, Should engage, facilitate, ascertain & anticipate latent needs of the Guests, Should interact with guests with respect to all special events in the hotel, Should ensure Superior Guests Experience, Co-ordinate with other departments to provide best experience to Guest, Should help Front office team in Check in & Check out, incase required. If you are interested to work with one of the best hotels in Chennai, Kindly drop your profile at hr.park@itchotels.in along with your recently taken passport size photograph. The walk-in starts from 17/08/2013. Desired Profile To Successfilly fill this role, you should maintain the attitude, behaviors, skills, values that follow: Excellent Communication & Interpersonal Skills, Fair Complexion, Height 5 feet 6 inches and above, Weight Proportionate to Height, Young, Beautiful, Attractive & Intelligent Lady, Confident, Charismatic, Interactive Charming & friendly, Excellent Grooming Standards, Graduate in Hotel Management/ Diploma in Aviation/ Graduate in any other discipline. Organized and systematic approach to problem solving skills, Ability to anticipate Guests Needs & Expectations, Ability to work under Pressure, Work with proactive approach, Flexibility to respond to a range of different work situation, Sensitive to understand the problematic situation & positive approach to resolve them, Committed To deliver high levels of customer services, If, you feel that you can meet the expectations of the role defined, then come and grab the opportunity to work with one of the finest hotels in Chennai. Come & work with the team working to provide highest & worldwide standards of Hospitality. Befor walking-in to our office, you can drop your profile at hr.park@itchotels.in. Freshers with good communication skills, 5 ft 6 inch tall can also walk-in. Experience 0 - 2 Years Industry Type Travel / Hotels / Restaurants / Airlines / Railways Role Front Office/Guest Relations Executive/Manager