Manager - Applications Information

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ISB

Working with the Indian School of Business brings forth several benefits - an opportunity to be a part of the growing education sector, a challenging work environment and a wonderful infrastructure. But most of all, it is the chance to interact with some of the brightest minds in the business and contribute to an intellectually stimulating workplace that makes it exciting. For over ten years, the ISB has been at the forefront of providing world-class management education to aspiring young lea... Read More

Address	Indian School of Business, Knowledge City, Sector 81, SAS Nagar, Mohali India
Website	www.isb.edu
Holding	No Holding Details

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Manager - Applications

RESPONSIBILITIES To coordinate with the identified vendors for timely implementation of the IT applications projects.Coordinate for SAP, CRM and other applications support and ensure system stability and address the needs of end users. To handle queries, escalations, issues on applications from various customers on day to day basis. To coordinate with the identified vendors for software procurement and renewals of the Teaching and Research software. To coordinate with identified vendors for new developments and maintenance of existing applications, new projects, scoping, testing, and deployment and end user training. Coordinate with the Commercials department for releasing purchase orders and ensure that all related terms and conditions are incorporated.Ensure the timely delivery of projects, invoice processing, and payments. To coordinate and assist in organizing the SAP, CRM and other custom built applications review meetings and work towards implementing the actionable items. Periodic audit of IT Developers and update feedback with seniors and follow-up the action point with respective section members. To document policies, SOPs and review the documents as per the given guidelines To ensure the existing applications used by the user departments are up and running all the time, coordinate with vendors for the new application developments testing and enhancements. Renewing existing softwares and procuring new softwares if required and installing the same for the respective users (Students/ faculty/ Academic Associates). Coordinate with Hyderabad campus IT Applications Team in all tasks related to applications and softwares. Interact with application users for testing requirements and change requests. Interact with faculty for the software installations and vendor coordination. Interact with Hyderabad campus IT applications team and also Software product vendors and IT Application development vendors. Salary:Not Disclosed by Recruiter Industry:Education / Teaching / Training Functional Area:IT Software - Application Programming, Maintenance Role Category:Admin/Maintenance/Security/Datawarehousing Role:Technical Support Engineer