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IBM Daksh Business Process Services (P) Ltd

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Lead - Trade Finance

The candidate should have good work exp in trade finance and should be authorizer for transactions Role Description Retrieval of transactions from Filenet and Validation of transaction Scrutiny / verification of documents Authorize transactions (Validation of data in iVision ) Ensure prompt error free/accurate transaction processing while meeting the prescribed turnaround times and service delivery standards Identify transactions as complex wherever applicable Create and send throwbacks Sending transactions back to the inputter for review wherever necessary Ensure adherence to internal guidelines and ICC guidelines. Ensure adherence to standard operating procedures ( SOPs ) Highlight to DHS any procedural modifications that may be required from time to time Participate and contribute in Continuous Improvement initiatives driven by Territory Manager Salary:INR 2,25,000 - 4,75,000 P.A Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Team Leader -(NonTechnical)

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Full Time

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