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Harman International India Pvt.Ltd

Harman International Industries, Inc. is the worldwide leader in the manufacture of high-quality, high-fidelity audio and electronic products for automotive, consumer and professional use. It is the parent company behind an array of legendary brands that includes Harman Kardon, JBL, Mark Levinson and Infinity.The Company has developed, both internally and through a series of acquisitions, a range of product offerings. It operates in three segments: Automotive, Consumer and Professional. The A... Read More

Address      Sarjapur Ring Road, Bengaluru 560 103 Karnataka INDIA
Website      www.harman.com
Holding      No Holding Details

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Sr. Software Engineer/lead/ Canm/most Expert

Job Title: Sr. Engineer Customer Quality & Service Department: Quality Reports To: -- Quality Manager Essential Responsibilities: 1. Lead Customer Quality activities issue resolution, 8D report submission in customer specific format, prevent recurrence, PPM, R/1000 metrics tracking 2. Customer interface for all product deliveries on quality measurables. 3. Review issues with customer on periodic basis, for closure 4. Ensure PPM, R/1000 metrics are within objectives 5. Engage customer on revoking rejections which are not as per our AOI / PPAP samples and in case of any customer abuse 6. Work with Service provider implement service network, train service center technicians, ensure service infrastructure in line with standards, track and close all warranty issues, track the efficiency / effectiveness of service centers quality of service, TAT, reporting, spares / bank unit stock reconciliaton Basic Qualifications: 1. BE / B Tech with 6 to 8 years experience 2 Experience in Automotive Tier1s 3 Prior experience in handling customer quality / after sales support in automotive context is mandatory 4 Prior experience in setting up and working with a service network is mandatory Desired Characteristics: 1. Negotiaton skills, communication skills, process knowledge on quality systems is desirable. Eligibility Requirements: Willingness to travel as per business needs Willingness to work in an office in Pune, India Willingness to submit to a background screen and a drug test Note : Only Pune based candidates can apply Salary:Not Disclosed by Recruiter Industry:Consumer Electronics / Appliances / Durables Functional Area:Production, Manufacturing, Maintenance Role Category:Production/Manufacturing/Maintenance Role:Quality Assurance/Quality Control Executive

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

Dayakar

Job Duration:

not provided

Phone:

not provided

Email:

dayakar.epuru@harman.com

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