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HCL Technologies Limited India
As a $4.3 billion global company, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging our extensive global offshore infrastructure and network of offices in 31 countries, we provide holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare. Read More
Address | A-10/11, Sector - 3 noida, UP 201 301 India |
Website | www.hcltech.com |
Holding | No Holding Details |
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Key Accountabilities: - 1. Troubleshooting operational issues in Customer computer systems 2. Configuration of Customers equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). 3. Configure software to connect to Internet application servers. 4. Identify and correct or advise, on operational issues in Customer computer systems. Designation- Technical Support Officer TSO/ Sr. TSO/Customer support Benefits with HCL 1. Pickup and Drop by AC cabs 2. Biannual Appraisal 3. Growth Opportunities within HCL BSERV and other divisions of HCL through IJP 4. Overtime allowance. 5. Process allowance over and above the CTC Specific knowledge required: - Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required) 1. Graduate/Under Graduate, Drop Out (Any stream) 2. Experience 0 to 5years 3. An understanding of ISP/Networking concepts 4. Basic computer and desktop knowledge. 5. Strong verbal communication skills. 6. Good Troubleshooting skills 7. Flexible to work in night shifts: 24*7*5 days working. P.S Candidates with very good communication skills can only apply for these positions **Interested Candidates are requested to Wailkin at the below mentioned address: Date : 3rd to 6th July TIME: 10:00AM to 4 PM Venue : A-22, Sector-60, Noida Contact: Rashmi Negi ***Good Luck**** Desired Profile Please refer to the Job description above Experience 0 - 2 Years Industry Type BPO / Call Centre / ITES Role Associate/Senior Associate -(NonTechnical)
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
HR |
Job Duration: |
not provided | Phone: |
18001023553 |
Email: |
not provided |
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Customer Service Call Centre - Manager
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