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HCL Insys Pte Ltd

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Customer Support Executive

Responsible for handling the issues from the customer. Take inbound based voice calls. Resolve the issues and provide trouble ticket to the customer. Make entries in the CRM regarding the issue and the resolution offered. Update the CRM on a daily basis. Escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided

Fax:

not provided

Contact Name:

not provided

Job Duration:

not provided

Phone:

91-120-2526518

Email:

not provided

TalentOne Job Information

Customer Service Customer Service Representative

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