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Goodrich Aerospace Pte Ltd

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Website      www.goodrichaerospace.com
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Customer Service Representative

Responsibilities: Key Responsibilities: Manages customers RFQ and order on a timely basis; Manages the set margin is achieved for the KEY value stream products Provide administration support for status report, presentation material to internal and external customers on a timely manner Customer Services Fulfills contractual commitments with customers including the authorization of exchange units Provides prompt response to customers on price, capability and delivery enquiries Administers customer account on a daily basis, including handling of orders administration, quoting & raising of purchase orders, receipt through dispatch and invoicing Compiles consolidated weekly status reports for customer orders Assists in the generation of presentation material for customers and SBU review meetings Ensures customer order status, purchase orders, quotations and invoices are accurately generated and recorded using SAP Provides support for annual audits of stock Identifies resolution of technical / commercial enquiries / problems e.g. over or under deliveries, invoice queries, part number verification, etc Participates in the CI event or any projects assigned Requirements: Diploma in Business Administration preferred /min A Level. Fresh Diploma holders are welcome to apply Proficient in MS Office Good interpersonal and communication skills Fluent in both written and oral English and computer literate

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Full Time

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