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GENPACT
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Address | not provided |
Website | www.genpact.com |
Holding | No Holding Details |
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Senior Process Associate | Customer Service Proces
Attending inbound banking related calls. Comprehend customers queries / Complains / Comments and Process payment. Display empathy/ understanding of the issue/ concern towards customer. Provide quick an effective resolution to the customer's queries. Handling multiple tasks simultaneously. Has a pleasant attitude. Wants to delight customers, above and beyond call of duty. Has a knowledge of customer needs. Is able to communicate clearly, both written and in speech. Talks in a way the customer can understand. Is able to handle complaints, even irate customers. Works accurately and with eye for details . Is able to use automated information systems to analyze the customers situation. Shift Window - 04:00 a.m. - 04:00 p.m. (Any 9 hour) Australian SHIFT - 5 Days Working Qualification / Skills Graduation in any STREAM 2+ years of experience Excellent English reading & writing skills Fluent in English Excellent Analytical skills.
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
Swati Mehta |
Job Duration: |
not provided | Phone: |
9711596119 |
Email: |
not provided |
TalentOne Job Information
Customer Service Customer Service Senior Officer – Inbound
Open Jobs - GENPACT
- Account Executive
- Hiring for Accounts Payable/ Receivable/ General A
- Hiring Freshers/night Shift/noida/inbound Voice/cu
- Openings for General Accounting/reconciliations/ge
- Openings in Accounts Payable/accounts Receivable -
- Pa/pd for Finance and Accounts 20 Opening(s)
- Senior Process Associate | Customer Service Proces
- UK/ US/ Aus Shifts | Customer Service Process - 25
- UK/ US/ Aus Shifts | Customer Service Process - 25
News - GENPACT
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