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Cullen/Frost Bankers Inc

Cullen/Frost Bankers, Inc. is the holding company for The Frost National Bank. The Bank provides commercial banking, consumer services, investment banking, international banking, trust services, correspondent banking, discount brokerage, and insurance services through a network of offices in Texas. Read More

Address      100 West Houston Street San Antonio, TX 78205 United States
Website      www.frostbank.com
Holding      No Holding Details

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Network Support Analyst

As a Network Support Analyst with Frost, you will be responsible for supporting service management processes (incident, change, release, problem, and request management) and products including CA Service Desk, CA Service Catalog, and CA IT Asset Management along with developing reports and documentation for the applications and related processes.

*  2 years experience in an IT Service Management related position
*  Advanced knowledge in one of the following areas: incident, problem, change, release, and request management
*  Experience with one or more of the following products: CA Service Desk, CA Service Catalog, CA ITPAM, CA ITCM, Serena Team Track or Serena Version Manager
*  Basic scripting skills in one or more of the following: VBScript, Jscript, JavaScript, or Perl
*  Experience with ITIL, particularly incident, problem, change, release, and request management
*  Experience with Infrastructure and Application Monitoring tools such as SolarWinds Orion, Microsoft SCOM, or HP Network Node Manager
*  Knowledge of IT infrastructure components such as routers, switches, and servers including Windows, Unix, and Linux servers
*  Familiarity with the Open Systems Interconnection (OSI) Model

Other Job Information

Vacancy type:

Full Time

Contact Mode:

(877) 714-4932


not provided

Contact Name:

not provided

Job Duration:

not provided


(800) 513-7678


not provided

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