Websphere Software Support Specialist Information

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Computer Sciences Corporation

In addition to our headquarters in Falls Church, Virginia, USA, and three other major offices in Australia, Asia and Europe, our 98,000 professionals serve clients in more than 90 countries.WHAT WE DOFor more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations.Over the past five decades, technology has radically changed the world we live in. We h... Read More

Address	3170 Fairview Park Drive, Falls Church, VA 22042
Website	www.csc.com/
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Websphere Software Support Specialist

This objective of this task is to provide SSA with an onsite senior IT Specialist for z/OS WebSphere who will give expert level direction and support to WebSphere systems and applications programmers. The function of the IT Specialist will be to provide increased performance and stability for the z/OS WebSphere environment. This increased performance and stability will benefit Intranet users throughout SSA operational components and the American public using the SSA Internet services.

The z/OS WebSphere IT Specialist will review both systems and application code including system dumps and logs to identify and resolve availability and performance issues currently being encountered which include out of resource abends, excessive resource consumption, and WebSphere performance. The specialist will also provide performance tuning and problem determination relating to current production applications and new applications being migrated through the software life cycle including development, validation, training, integration testing, and production.

Position Responsibilities:

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      ·         Support the stabilization of current environments – WAS (WebSphere Application Server) 6.1 and WAS (WebSphere Application Server) 7.0.
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      ·         Install and maintain system software products such as WebSphere and ITCAM AD.
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      ·         Use SMP/E to install and maintain system software products.
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      ·         Support performance improvement in the following areas: Workload Manager, Applications, Administration of environments, and JVM heap usage.
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      ·         Provide updates to a scripting profile to reduce the amount of administrative work.
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      ·         Provide support to the WebSphere administrators with problem determination.
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      ·         Participate in planning and establishing best practices for the WebSphere environments.
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      ·         Support the WebSphere environment, application and resource monitoring.
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      Use SSA’s Change, Asset, and Problem Reporting System (CAPRS).
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      Support the suite of ITM/ITCAMAD tools that are used to monitor WebSphere applications.

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    * Provide Mainframe System programming support, as well as support for the stabilization of current WebSphere Application Server environments.
    * Build and document WebSphere cells on PPF, MISF, Integration, HAF, and IHAF.
    * Configure the WebSphere variables for each cell and for each application server.
    * Configure the LDAP registry, the CICS connections, the IBM HTTP servers and plug-ins.
    * Create the self-signed server certificate, TCP port definitions for each application server.
    * Install and configure IBM ITCAM AD on each server.

Required/Preferred Skills:

    * Experience installing and maintaining mainframe systems software.
    * Knowledge of a WebSphere monitoring tool, either ITCAM or Introscope.
    * Experience using SMP/E.
    * Experience debugging mainframe system software problems.
    * Experience providing performance and tuning recommendations.
    * Knowledge of a scripting tool, preferably Jython and REXX.
    * Experience using ITCAM AD software

Qualifications

Basic Qualifications

    * Bachelor's degree or equivalent combination of education and experience
    * Bachelor's degree in computer science, business administration, or related field preferred
    * Nine or more years of technical consulting or computer science experience
    * Experience working with technology industry and architecture
    * Experience working with technical products, vendors, and families of technology
    * Experience working with mainframes, scheduling software, and other related technologies
    * Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies, project management software and finance and accounting knowledge

Other Qualifications

    * Strong personal computer and business solutions software skills
    * Good communication skills to communicate with clients, support personnel, and management
    * Strong analytical and problem solving skills
    * Good interpersonal skills to communicate with clients and management
    * Basic leadership skills
    * Ability to work in a team environment
    * Willingness to travel

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	+1-703-8761000
Email:	not provided