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Citibank Singapore
Citibank, a major international bank, is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. As of March 2010, Citigroup is the third largest bank holding company in the United States by total assets, after Bank of America and JP Morgan Chase. Read More
Address | 23 Church St Singapore 049481 |
Website | www.citibank.com.sg |
Holding | No Holding Details |
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Analyst
<span title="">Job
Background/context: The role is within Data/Shared Services Support
group, which reports into the Head of Global Data Services Support
(Manager: Kanav Devesher). Key Responsibilities: •Day to day technical
support of Reference Data System (RDS) / Ocean / RIO / Data Services
Platform (DSP) / Pricenet / Margin Calculation System (MCS). •Ensure
incident and problem management, change management and request
fulfilment on behalf of customers are carried out to the best levels
possible. These procedures should be done using standard problem
management tools (Jira & EMS) •Understanding and documenting
business requirements, proposing solutions to meet the business needs,
managing the implementation of the solution, weighing priorities,
managing client expectations, and resolving any issues that might
arise. •Project based work to promote the continual
development/enhancements to the existing infrastructure and
applications across a variety of technologies.
•Diagnosis and resolution of application/client issues and escalation
of problems to the appropriate development teams. •Managing key client
relationships with clients / development teams / infrastructure teams
and business users of the applications. •Support of application
platform disaster recovery testing. •Increasing support efficiency by
helping automating support procedures and/or clearly documenting
procedures within Wiki. •Become a Subject Matter Expert (SME) in one of
the applications and ensure you are liasing with development team to
understand upcoming releases and functionality and then cross train the
support team
Development Value: •Technology development - extensive knowledge of
messaging technologies (Tibco EMS / Tibco RV) and cache technologies
(gemfire) •Acquire knowledge of the trading products as will be liasing
with application support teams from Fixed Income / FX / Equities
backgrounds. •Acquire knowledge of the Linux / Solaris environments for
application deployment and delivery. •Acquire knowledge of the Citi
Support procedures •Variety of business training / technical courses
available for staff members.<h2 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml"><div title="" style="display: inline;">Qualifications
Competencies •Strong analytical skills & attention to detail •Excellent verbal and written communication skills •Ability to plan and organise workload •Display a flexible attitude to work. •Strong team player. •Challenge/Personality. To be able to deal and thrive in a fast paced pressured environment.
Other Job Information
Vacancy type: |
Full Time | Contact Mode: |
not provided |
Fax: |
not provided | Contact Name: |
not provided |
Job Duration: |
not provided | Phone: |
(65) 6225-5225 |
Email: |
not provided |
TalentOne Job Information
Information Technology Business Systems Analyst
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