[The logo is protected from the company]

Citibank Singapore

Citibank, a major international bank, is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. As of March 2010, Citigroup is the third largest bank holding company in the United States by total assets, after Bank of America and JP Morgan Chase. Read More

Address      23 Church St Singapore 049481
Website      www.citibank.com.sg
Holding      No Holding Details

View Company Page
Apply to job

Regional COB Program Manager

Citigroup's Asia Pacific Operations & Technology (O&T) Risk & Controls and Global Business Resiliency organizations are seeking an experienced executive to serve as the Asia Pacific Regional Head of Business Resiliency (a.k.a., as Continuity of Business or "COB").
The candidate will be responsible for the following:

    * Manage the Asia Pacific COB Program on a 'one-Citi' basis covering all business sectors (i.e., ICG, GCG, E&OT and Corporate Center), ensuring compliance with the global and regional COB program & policies;
    * Oversee Citi's Crisis Management responses  in the Asia Pacific region for all business sectors working with Citi Security Services & Investigative Services (CSIS), Citi Realty Services (CRS), Citi Technology Infrastructure (CTI), Citi's global Office of Emergency Management, in country and regional business management and other responsible parties and stakeholders;
    * Ensure Asia Pacific COB responsible parties and stakeholders execute and effectively communicate in a timely manner all program related activities, which include, but not limited to: Business Impact Analysis, Application Resiliency/Recovery Assessments, Critical Supplier/Vendor COB Risk Assessments, Business Recovery Plans, Application and Technology Recovery Plans, Testing of Plans, Crisis Management, and Monitoring and Reporting of Key Performance and Risk Indicators;
    * Serve as the lead regional interface point with the Global Business Resiliency and Office of Emergency Management organizations as well as assist business-aligned or "Sector" COB teams on all business resiliency, business continuity, crisis management and technology disaster recovery related matters.


    * Serve as the regional delegate/proxy for Global Business Resiliency and represent Asia Pacific on the Global COB Risk Operating Committee
    * Serve as alternate representative to the Asia Pacific O&T Risk & Controls Head on the Global COB Reengineering Steering Committee
    * Serve as Secretary of the Asia Pacific Regional COB Committee, which is chaired by the Asia Pacific Citigroup CAO
    * Drive execution of country-specific, regional and global mandates and initiatives supported by a dedicated team as well as a matrix-managed team within O&T and by a network of COB business and country coordinators throughout the region
    * Regional Sector Head covering all Citi Businesses and Functions in Asia Pacific
    * Manage dissemination of all program related materials to Country COB Heads, run the bi-weekly regional COB meetings with the participation of Country COB heads and COB coordinators from the RPC/COE's, and act as primary liaison to OBC/Sectors/Work Groups including attendance at all Global conference calls
    * Serve as the Crisis Management lead for Asia Pacific for monitoring events, reporting and escalation to OBC/Sectors and Regional O&T management, and the creation of Country Crisis Management Plans
    * Coordinate and monitor all mandated testing in the region, including offshore data centers
    * Serve as the Regulatory and Audit liaison and support for COB related examinations, reviews and findings
    * Produce all Regional COB related reports, as required
    * Act as Regional Pandemic coordinator including managing pandemic supply inventory
    * Subject matter expert for existing and new COB and Crisis Management tools, provide support for roll-out of new modules/upgrades and guidance on module completion
    * Manage system entitlements/entity creation/Critical Remote Access User (CRAU) updates/ad hoc program requests, e.g., Global Work Area Recovery (GWAR), Business  Interruption Insurance, focused reviews
    * Coordinate annual plan sign-off process across the region
    * Management oversight of regional critical supplier COB risk reviews and tests
    * Advisor on various program related requests, country enquiries, etc., including client enquiry reviews/approvals


    * Minimum 10-15 years' experience in Business Continuity, Disaster Recovery, Business Resiliency, and/or Operational Risk in a global financial services firm.
    * Strong leadership, influence, and negotiation skills to interact with multidisciplinary groups at Regional, Cluster, Function and Global level. Risk based decision making skills, problem-solving techniques, and strong analytic capacities are also required.
    * Experience in business continuity and operational risk governance and program management at a global financial services firm is required
    * Experience in managing global or cross-business projects in a matrix organizational structure is required
    * Demonstrated leadership and adaptability when facing unique challenges encountered on projects
    * Proven ability to work independently in a fast paced multi-tasking environment
    * Demonstrated strong analytical and problem solving skills with excellent follow-up and strong attention to detail
    * Excellent written and verbal communication skills
    * Strong meeting organization and facilitation skills
    * Team player with strong conflict resolution and influencing skills
    * Track record of managing work to achieve milestones on time and within budget in a fast-paced environment
    * Proficient in using Microsoft Office products (Outlook, Word, Excel, PowerPoint, Project, Visio)

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


not provided

Contact Name:

not provided

Job Duration:

not provided


(65) 6225-5225


not provided

News - Citibank Singapore

Related Jobs


Suitable candidates will be invited to a personal interv ...   [more]

Net Web Developer

ndiana Interactive, LLC develops and manages the state o ...   [more]

IT Analyst

Job Responsibilities:      The IT Analyst operates as pa ...   [more]


MINIMUM QUALIFICATIONS:1.      Supervisor and/or manager ...   [more]

IT Engineer

Applicants selected will be subject to a government secu ...   [more]

IT Engineer

Applicants selected will be subject to a government secu ...   [more]

IT Engineer

Applicants selected will be subject to a government secu ...   [more]

Oracle E-Business Systems Analys

Business support for QCA Oracle Applications teamRespons ...   [more]