Infrastructure Analyst Information

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Citibank Singapore

Citibank, a major international bank, is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York. As of March 2010, Citigroup is the third largest bank holding company in the United States by total assets, after Bank of America and JP Morgan Chase. Read More

Address	23 Church St Singapore 049481
Website	www.citibank.com.sg
Holding	No Holding Details

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Infrastructure Analyst

Perform level 2 types troubleshooting for Asia Pacific and EMEA regions.
-Answer and respond to phone calls from clients, vendors and other internal organizations.
-Develop, improve, implements and delivers superior Network Operations support to the Citigroup infrastructure.
-Assist in coordinating outage conference calls and performs business and management notification.
-Escalate issues and/or outages.
-Refer issues to various vendors and perform follow up.
-Candidates with experience working in a NOC (Network Operating Center) a big plus.
-Candidates with experience supporting data network in Financial Service Institution network a plus.
-Candidates with experience supporting data network in a Telecommunication company network a plus.

Qualifications
2-5 years experience working with inter-networking.
• Familiar with Microsoft Office Products, IE- Outlook, Excel, Word, etc.
• Cisco Certification (CCNA, CCNP) is preferred.
• Strong working knowledge of Cisco routers and switches, strong working knowledge of WANs (T1s, T3s, Frame Relay, ISDN etc).
• Strong working knowledge of at least three of the following routing protocols: EIGRP, IGRP, BGP, OSPF, RIP.
• Able to handle stressful situations and keep a level head.
• Have good written and verbal communication skills.
• Self-Motivator
• Energetic and eager to learn.
• Must be able to demostrate the equivalent of a CCNP with 3 years of hands on troubleshooting experience in a complex network infrastructure.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	not provided	Contact Name:	not provided
Job Duration:	not provided	Phone:	(65) 6225-5225
Email:	not provided