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Charles River Laboratories International Inc.

Founded 60 years ago, Charles River was initially engaged in the production of research models for biomedical research.  Over the past six decades, we have seen a dramatic evolution in the needs of our customers.  In order to meet those needs, we have launched new businesses and grown existing businesses.  These changes have transformed our company into a leading global provider of essential products and services that advance research in the drug discovery and development industry.The company... Read More

Address      harles River Laboratories International, Inc. 251 Ballardvale Street Wilmington, MA 01887
Website      www.criver.com/
Holding      No Holding Details

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Supervisor Credit & Collections

Responsible for overseeing the day-to-day operation of the credit and collection organization. Monitor U.S. collection efforts and assess associated potential financial risk of client base.


    * Supervise and coordinate activities of employees engaged in the investigation and review of credit risks and the collection of receivables.
    * Act as a central point of contact for both customers and employees for all routine credit and collection matters.
    * Maintain SOX/404 compliant documentation.
    * Work with Credit Manager to maintain the SAP collection worklist database to manage work flow for collection staff.
    * Monitor invoicing to ensure it meets customer requirements.
    * Coordinate with billing staff the reconciliation of account receivable issues to assist with the collection of overdue invoices.
    * Work with client services, business development, and customer service, study monitors and all other related CR staff at all U.S. and Canadian locations to ensure proper documentation is in place to eliminate customer disputes and assure timely collection of invoices.
    * Review all sales orders that have exceeded the established line of credit. Approve the release of sales order if appropriate and if problematic recommend action to manager.
    * Provide Dun & Bradstreet Reports as requested inclusive of an analytical review of the financial stability of the client and recommend course of action to the Credit Manager.
    * Provide daily supervision, guidance and review work of assigned departmental employees to ensure accuracy and to ensure adherence to pertinent departmental policies, practices, and procedures. Schedule and prioritize workload of group members.
    * Assist in the interview and selection of qualified non-exempt personnel. Recommend personnel actions, including hiring, promotions and raises. Partner with Human Resources and departmental management to assist in the handling of disciplinary issues. Draft appropriate personnel action paperwork.
    * Identify training and development needs of direct reports. Assist in the development, implementation and delivery of departmental training programs; ensure that direct reports receive departmental orientation and necessary on-the-job training. Oversee maintenance of group training manual and training records.
    * Monitor performance of direct reports. Provide regular coaching and counseling. Assist in preparation and delivery of salary and performance reviews of direct reports.
    * Schedule overtime as authorized. Review and approve SAP Time Entry. Coordinate vacation/time off schedules.
    * Recommend short-range operating objectives, organizational structure of direct reports and staffing requirements. Assist in the development of a departmental plan for backup and succession of key technical personnel.
    * May assist in development of departmental budget.
    * Ensure optimum performance of group function. Recommend and implement techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices.
    * Perform all other related duties as assigned.

    * Education: Bachelor’s degree (B.A./B.S.) or equivalent in a related discipline.
    * Experience: Minimum 4 to 6 years related experience required.
    * An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
    * Certification/Licensure: None.
    * Other: Must be an effective negotiator. Must be proficient in the use of desktop applications (word processing, spreadsheets, and databases).

Charles River Laboratories is an equal opportunity employer who values diversity in the workplace.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

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Contact Name:

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Job Duration:

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