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Centene Corporation

Founded as a single health plan in 1984, Centene Corporation (Centene) has established itself as a national leader in the healthcare services field. Today, through a comprehensive portfolio of innovative solutions, we remain deeply committed to delivering results for our stakeholders: state governments, members, providers, uninsured individuals and families, and other healthcare and commercial organizations. Read More

Address      Centene Corporation Centene Plaza 7700 Forsyth Blvd. St. Louis, MO 63105
Website      www.centene.com/
Holding      No Holding Details

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Network Engineer

Position Purpose:
Responsible for design, development, implementation, and analysis of voice and data communications networks. Uses knowledge of LAN/WAN and Telecommunications systems to help design and install internal and external voice and data networks. Tests and evaluates communications systems to eliminate problems and make improvements.

Bachelor’s Degree or equivalent. 2+ years of related experience . Knowledge of commonly-used concepts, practices, and procedures within a particular field. Experience in the healthcare industry preferred.

Experience troubleshooting advanced telephony issues escalated from Telecom Specialist I. Ability to work with senior team members on problem diagnosis. Experience using network tools such as Wireshark, Visual Uptime, or others for troubleshooting and fault isolation on VoIP issues. Experience implementing medium scale telecom projects. Experience creating and following project plans using MS project or other tools. Advanced knowledge of the OSI layer model. Knowledge and hands on experience with advanced VoIP technologies. Knowledge and hands on experience with advanced network technologies (ex. VLANs, QoS, DHCP). Advanced experience configuring and installing Avaya telecom equipment. Basic understanding of Linux and Windows. Knowledge of telecom applications (ex. IVR, Witness call recording, Workforce Management, CMS, Modular Messaging, desktop wallboard software). Experience with advanced call flow design and vectoring, including hosted solutions.

Position Responsibilities:

• Troubleshoots, resolves, and documents Tier III support calls as related to the LAN, WAN, and Telecommunications.
• Performs troubleshooting and diagnosis assistance for network and telecom equipment; coordinates resolution with senior team members.
• Assist with the implementation of specific network services projects.
• Follows specific procedures for documenting incidents and updating knowledge base.
• Maintains and follows project implementations schedules.
• Configures and deploys equipment in accordance with project implementation plan.
• Utilizes network management tools for event monitoring and fault isolation.
• Performs activities required for timely completion of voice and data projects (e.g. installation, configuration, testing, status meetings, etc.)
• Collaborates with senior team members for technical guidance and direction on many network and telecom related issues.
• Schedules and performs HW/SW installation and upgrades.
• Assist with documentation as related to specific projects.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

not provided


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Contact Name:

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Job Duration:

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(314) 725-4477


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