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Cbeyond Inc

Using a 100% private all IP network, Cbeyond provides IT and communications services to businesses throughout the United States. We offer more than 30 productivity-enhancing applications, including local and long-distance voice, broadband Internet, mobile services including BlackBerry® and Android® devices, broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing, virtual private networking and cloud servers. Cbeyond is a publicly traded, Atlanta-based c... Read More

Address      320 Interstate North Parkway, SE Suite 300 Atlanta, GA 30339
Website      www.cbeyond.net/
Holding      No Holding Details

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Senior User Experience

The Senior User Experience Analyst will drive the organization of online content and the complete online user experience, including information architecture, interaction design, functional user interface design, and ensure consistent visual presentation across the digital medium. The UXA will fully understand the business, the technology and the consumer and must be recognized as an expert in user interface design, with in-depth knowledge of interaction design principles. The UXA will also be responsible for observing and interviewing users to determine usability and productivity requirements, facilitating client workshops to gather and understand stakeholder requirements, and proposing navigation models and high-level page designs.


    * Conduct research and analysis of clients, competitive markets, etc within the digital medium and conduct product or service research that may involve gaining technical or specific knowledge by working with a product stakeholders.
    * Lead strategic discussions from a User Experience point-of-view.
    * Proactively collaborate with other team members to develop the overall plan for online initiatives and to provide the best consumer experience.
    * Develop and document detailed user experience specifications for highly interactive application interfaces through the use of consumer experience flows, personas and wireframes.
    * Provide documentation to facilitate conversation and to establish goals and objectives.
    * Consistently stay abreast of current usability guidelines and testing practices.
    * Produce UI design work and collaborate with team for solutions and vision.
    * Gather user requirements with respect to the user interface or user experience and information architecture in one-on-one and group settings.
    * Document and/or assist in the documentation of requirements such as business requirements, user requirements, functional requirements and technical requirements.
    * Collaborate with visual design, content and technology teams to brainstorm and develop user interfaces and user experiences that incorporate best practices for usability and user-centered design.


    * Bachelor's degree/BFA in Interactive Design, HCI, Architecture or related field (Master’s degree preferred).
          o Portfolio of wireframes, site maps, navigation systems, user flow diagrams, personas, heuristics assessments, functional specifications, and resulting web designs
          o Experience delivering UI and visual design assets, including: style and color guides; UI element library; etc.
          o Experience with Visio, Omnigraffle, prototyping tools (Axure/iRise) as well as industry standard graphic design software (Adobe CS)
          o Strong writing and presentation skills
          o Proven ability to interact with clients, manage expectations, and communicate persuasively
          o Positive attitude and ability to flex, as needed
          o Demonstrated familiarity with web technologies and solutions that enhance the user experience
          o Ability to diagnose, prioritize, and solve problems proactively
          o Experience collaborating with others and working in small teams
          o Understanding of Flash/Flex interaction design methods
          o Visual design skills a plus

Other Job Information

Vacancy type:

Full Time

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