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Capital Bank Corporation

Capital Bank was formed by Capital Bank Financial Corp. (formerly North American Financial Holdings, Inc.), a bank holding company incorporated in the state of Delaware in 2009. Capital Bank Financial Corp.’s objective is to create a regional banking franchise in the southeastern United States through organic growth and acquisitions of other banks, including failed, underperforming and undercapitalized banks. Beginning in December 2009, Capital Bank Financial Corp. raised approximately $900 m... Read More

Address	333 Fayetteville Street Raleigh, NC 27601
Website	/www.capitalbank-us.com/
Holding	No Holding Details

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Teller

     SUMMARY
Responsible for providing a high quality of customer service, cross-selling bank services, balancing daily transactions and verifying cash totals; assist Teller Supervisor, as needed in various functions as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

Provides prompt, efficient and accurate customer service, greeting all customers by name in a pleasant and courteous manner; displays “smile standard”

Processes various banking transactions (for ex: savings and checking account deposits/withdrawals, check cashing, loan transactions, etc.) and adhering to all applicable policies, procedures and regulations such as, established check cashing and approval guidelines/standards

Refers and cross sells to existing and new customers

Comprehends and adheres to all security and compliance procedures for protection of cash, including consistent use of dual control; maintains customer confidentiality at all times

Balances and reconciles accurately all cash transactions on a daily basis, with minimal, if any, cash overages or shortages; immediately reports discrepancies to supervisor

Maintains and implements up-to-date knowledge of job-related policies, procedures and processes; consistently follows and applies all banking regulations and Company policies and procedures

SUPERVISORY RESPONSIBILITIES
NONE

CORE VALUES

Every employee is encouraged and managed to demonstrate: Integrity, Respect/Support, Commitment, Excellence, Stewardship, Leadership, and to represent the bank as an Ambassador.

CONTROL RELATED RESPONSIBILITIES
Become knowledgeable regarding the department's internal controls as outlined in the policies and procedures and comply with all control requirements.

COMPLIANCE
Ability to comprehend and adhere to Federal and State banking regulations, Company policies and procedures, and successfully participate in regulatory and Company training requirements via multiple and variable delivery methods.
Requirements    QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or GED required

Must successfully complete Teller training course and pass the final exam with a score of 80% or higher

A minimum of six months cash handling or previous Teller experience required

High attention to detail a must

Must be computer literate and a working knowledge of MS Office preferred

Demonstrated sound judgment in decisions regarding transaction approvals and customer problem resolution

Ability to display positive and cooperative attitude with customers at all times

Successful record of recognizing opportunities and cross-selling products and services to existing customers and prospects preferred

COMPUTER SKILLS PC experience as noted above, teller application experience or the ability to learn teller applications.

LANGUAGE and COMMUNICATION SKILLS Ability to read, write, and speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

ANALYTICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

SAFETY, SECURITY and CONFIDENTIALITY This position requires keeping complete confidentiality of all customer transactions and information, and paying close attention to security within and around the bank's premises at all times.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to hear, speak and sit. This position regularly uses a computer (keyboard/mouse/screen) and telephone. The employee is frequently required to stand or walk. The employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally bend, lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision (computer work).

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	305.224.4962	Contact Name:	not provided
Job Duration:	not provided	Phone:	305.405.7070
Email:	careers@capitalbank-us.com