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Capgemini India

 Capgemini in India is over 37,000 people strong across 7 cities (Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune and Delhi). A pioneer in the IT industry, Capgemini has over 43 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities... Read More

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Senior Wireless Consultant

Support Engineer in Wireless LAN technology to join some of the industrys brightest minds in developing and deploying todays most advanced Internet technologies. Wireless LAN Customer Support Engineer position has the following responsibilities: Acts as a focal point for large account network problem resolution. Acts as a technical expert. Provides support on a world-wide basis. Deliverables: The engineer will provide technical support to partners and/or customers for Cisco technologies, products, and/or solutions. The engineer will typically be responsible for resolving moderately to highly complex technical problems, depending on the customers need. The engineer will simulate technical problems in lab environment. The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology. Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - Network Administration, Security Role Category: Other Role: Outside Consultant Keyskills: Wireless Consultant, Wireless LAN, WLAN Security, Wi - Fi Protocol Access, CSMA / CA, RTS, CTS, Networking, WiSM, WCS Desired Candidate Profile Education: (UG - B.Tech/B.E. - Electrical, Electronics/Telecommunication, B.Sc - Computers, Electronics) AND (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Doctorate Not Required) Required Product Knowledge and Technical Skills: - Working knowledge of Networking industry, products and protocols. Minimum 2-5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following: Wireless Access Points , Wireless Client Association , Wireless Controllers CSMA/CA, RTS, CTS protocols RF transmission Antennas IEEE 802.11 standards (a,b,g), 802.1x Wi-Fi 802.1Q Trunking Ether channel Strong understanding of LAN Switching technologies (VLANs) WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK AES-CCMP encryption (AES- Counter w. CBC MAC Protocol) Wireless Sniffers WEP encryption (Wired Equivalent Privacy WPA (Wi-Fi Protocol Access), WPA2 Cisco LWAPP and IOS based solutions WLSM, WiSM, WCS - Strong analytical and troubleshooting skills. Ability to handle critical customer issues/problems. Able to determine problems and deliver known solutions with a high level of customer satisfaction. Ability to determine root cause and resolution for previously unknown problems. Works on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors. - Exercises judgment within defined procedures to determine appropriate action. Good written and verbal communication skills. Autonomous worker with team spirit (essential) - Eager to learn. Technical aptitude to assimilate new learning quickly (essential) Performs well under pressure and in disruptive environments where priorities can change in response to customer demand(essential) Capacity and passion to the customers. Good customer engagement (essential) . Applies known solutions to solve problems. Industry or Sector Experience: Prior experience in a technical support capacity (advantageous). Prior experience of high-level technical problem solving (essential) Typically requires BE/BS in a technical field (CS/EE preferred) and/or equivalent plus 2 to 5 years related experience. Desired Skills: CCIE desired / preferred but not required. CCNA desired. Job Location:Mumbai Exp : 3 - 8yrs

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