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Capgemini India

 Capgemini in India is over 37,000 people strong across 7 cities (Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune and Delhi). A pioneer in the IT industry, Capgemini has over 43 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities... Read More

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Website      www.in.capgemini.com
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Operations Manager - R2R

This position would have complete responsibility of service delivery for a team of about 40 FTEs for a high end Record to Report Process Key Responsibilities and Accountabilities: Responsible for Service Delivery with zero surprises for a team of 40 FTEs. Responsible for ensuring smooth ramp-up in the process. Responsible for delivery excellence in the process. Responsible as Escalation Point for key service outcomes and issue resolution. Responsible for developing and maintaining relationship with senior client executives. Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Operations Role: Operations Manager Keyskills: Operations Manager, P2P, O2C, R2R, Service Delivery Desired Candidate Profile Education: (UG - Any Graduate - Any Specialization) AND (PG - MBA/PGDM - Finance, CA, ICWA) AND ( Doctorate - Doctorate Not Required) Strong People and Project Management skills Strong delivery skills especially with complex engagements. Excellent communication, negotiation and presentation skills. Excellent knowledge R2R process. Knowledge of P2P & O2C will be added advantage Hands on Work Experience in R2R processes Prior experience of managing 30-40 resources in the area of R2R Knowledge of Lean & Six Sigma Experience in Continuous Improvement & Process Standardization 8 - 10 years for MBA Finance and 6 to 8 years for ICWA /CA

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