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Caesars Entertainment Corporation

Since its beginning in Reno, Nevada more than 70 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now owns or manages casino resorts on four continents The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names; Caesars also owns the London Clubs International family of casinos and the World Series of Poker.Caesars Entertainment is focused on building loyalty and value with its customers through a unique combi... Read More

Address      Gary Thompson 1 Caesars Palace Drive Las Vegas, NV 89109 702.407.6529
Website      www.caesars.com/
Holding      No Holding Details

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Promotions Associate

Job Description:
This is a dual property position located at Horseshoe Casino and Harrah's Louisiana Downs.

Bachelor's Degree in Communications, Marketing or Public Relations a plus but not required.
Must be able to work weekends and holidays if needed.
Must have great communication skills and must like to work with public.
Must be able to work with all Microsoft Office programs especially Excel.

Assists in the execution and evaluation of promotions & events.
Interfaces with agencies, personnel and participants in the coordination and execution of promotions. Initiate promotions and events and sees them through to completion.
Execution includes but is not limited to swiping of player's cards, expediting customer lines, hosting events, conducting and overseeing slot tournaments, distribution of prize money and information of current and upcoming promotional events.
The successful candidate must be able to make announcements over a public address system. Effectively communicates features and benefits of the Total Rewards Program and all related promotions to prospective gaming customers.
  Issue complimentaries and cash back vouchers to customers based on their gaming.
Solicits and documents guest information for marketing research purposes.
Maintains integrity of all promotional programs through verification of information.
Creates and issues Harrah’s Total Rewards and Total Rewards Star cards and effectively promotes both programs.

Must be able and willing to work up to 30 hours or more per week. Must be able to work flexible hours including weekends and holidays. Must be able to stand on feet for long periods of time, lift 20 pounds and work in a smoky environment. Must be able to respond calmly and handle many customer demands in a fast paced environment. Previous high volume customer service experience preferred. Excellent communication skills required.  Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be a team player that exhibits excellent customer service skills towards fellow employees as well as guests.  Must have a positive attitude with lots of energy and enthusiasm. Must have a working knowledge of Microsoft Word and Excel and a typing speed of 40 words per minute. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, embosser, printer and bar encoder.  Must present a well groomed appearance. Cognitive ability to respond calmly to demands of internal and external customers and work in pressure related situations. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies.  Must be able to obtain a La. State Gaming license and a La. State Racing license.

Caesars reserves the right to make changes to this job description whenever necessary.

You will be an at-will employee with no contract or guarantee of continued employment at any time. Our offer is contingent upon your timely compliance with all regulatory requirements needed to hold the position offered.

Other Job Information

Vacancy type:

Full Time

Contact Mode:

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Contact Name:

not provided

Job Duration:

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