Information Specialist II Information

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CSG Systems International, Inc.

In today's dynamic and competitive marketplace, one thing is certain: change. As one of the world's leading providers of business support solutions, CSG International understands what it means to evolve, adapt and transform. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently.CSG helps companies around the world succeed every day—and we continue to evolve our portfolio of market-leading solutions to meet ever-changing market demands.Com... Read More

Address	1000 Town Center Drive Suite 300 Oxnard, CA 93036
Website	www.csgi.com/
Holding	No Holding Details

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Information Specialist II

The markets CSG supports face unprecedented change. Whether you are a mobile provider in São Paulo, a broadband operator in New York, or content provider in Singapore, customers dictate what services are introduced, how they are delivered, and what they expect in exchange for brand loyalty. We know time is of the essence. Markets are changing rapidly. Revenue opportunities ebb and flow quickly. Customers demand more of us in return for loyalty. And the services and technologies that support your customers are increasingly complex. For all these reasons it's imperative that CSG internal systems are functioning to their full potential. This allows our associates to provide the service to our customers that allow us to stay competitive! In this position CSG associates are your customers! We believe in empowering our employees to think creatively to solve business challenges through open communication and collaboration. We are all held accountable for results as well as demonstrating respect for one another, sharing knowledge and experiences with integrity while balancing the needs to the business with that of our customers.

This role will provide internal client support for information, reporting, configuration and connectivity of internal systems. Assists internal clients in the development of applications, extracting and manipulating data through relational database products. Assists internal clients with hardware and software related issues. Support inquiries on multiple platforms. Facilitates internal client training. Works with various IT departments on product enhancements. Defines, develops, tests and documents applications for internal clients. Evaluates internal client requests/needs to determine most efficient and accurate method to solve issues. Obtains requirements, provides time and cost estimates, and communicates results to internal clients. Develops and maintains documentation. Provides demonstrations and technical expertise to internal clients. May serve as a trainer for process and tool training.

Qualifications

Bachelor's Degree preferred

Ideal skills include:

    * Working knowledge of networking concepts
    * Familiar with Confluence and/or JIRA
    * Ability to write SQL scripts
    * Strong analytical and problem solving skills with emphasis in understanding relationship of technical problems with business solutions/issues.
    * Familiar with SSRS or equivelant reporting
    * Knowledge of Windows operating systems
    * Excellent interpersonal, oral and written communications skills.

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	+1 303 200 3333	Contact Name:	not provided
Job Duration:	not provided	Phone:	+1 303 796 2850
Email:	not provided