Service Technician I Information

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CEPHEID

Cepheid (Nasdaq: CPHD) is a leading molecular diagnostics company that is dedicated to improving healthcare by developing, manufacturing, and marketing accurate yet easy-to-use molecular systems and tests. By automating highly complex and time-consuming manual procedures, the company's solutions deliver a better way for institutions of any size to perform sophisticated genetic testing for organisms and genetic-based diseases. Through its strong molecular biology capabilities, the company is f... Read More

Address	904 Caribbean Drive Sunnyvale, CA 94089 USA
Website	www.cepheid.com/
Holding	No Holding Details

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Service Technician I

ob Summary:

Performs depot-site servicing, repair and recalibration of company product(s). Diagnoses mechanical, hardware, software and systems failures using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Performs batch records’ completion process.
Responsibilities:

    * Troubleshoot, repair and recalibrate Cepheid instruments and components following approved procedures
    * Provide clear and concise documentation for all work in accordance with company procedures and ISO/QSR requirements
    * Responsible for completing the module service batch record (DHR)
    * Record depot order activities in company ERP System (QAD)
    * Proactively participates in the quality systems and quality improvement as directed by the Manager
    * Comply with ISO 13485 requirements and maintain effectiveness of the quality management system
    * Complete accurate service records both electronically and manually
    * Provides service to Sunnyvale site as directed by the Manager

Required Knowledge - Skills - and Abilities:

    * 2-year degree in electronics or engineering or equivalent experience
    * 2 to 4 years of related experience
    * Knowledge and experience with voltmeters and field strength meters
    * Experience with troubleshooting and repair of medical devices
    * Very organized and customer service oriented
    * Must have sufficient manual dexterity with small hand tools (such as screwdrivers, pliers, tweezers)
    * Reliable and dependable
    * Ability to work independently
    * Willingness to travel
    * Experience or ability to work with other electronics test equipment (such as an Agilent Data Acquisition Meter)
    * Ability to read and follow process procedures, work instructions, job standards and related information
    * Possess basic computer and software skills (including keyboard and mouse, MS Office, Database, etc.)
    * Good communication skills (both verbal and written)

Other Job Information

Vacancy type:	Full Time	Contact Mode:	not provided
Fax:	+1-408-541-4192	Contact Name:	not provided
Job Duration:	not provided	Phone:	+1-408-541-4191
Email:	not provided