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Arvato Digital Services Pte Ltd Singapore

Arvato is an internationally networked outsourcing providers. More than 68,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, prof... Read More

Address      18 Cross Street, #07-12 Marsh & McLennan Centre 48423 Singapore
Website      www.arvatodigitalservices.com
Holding      No Holding Details

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Collection Analyst Central

Responsibilities: Responsible for the meeting assigned collection targets Obtain timely payments from customers within prescribed payment terms to maximize cash flow, reduce past due and minimize delinquency. This includes follow ups with customers through calls, emails and/or other communications requesting payment Addressing disputed transactions with customers and to follow up with the related team/s for timely resolution. Negotiate payment on undisputed past due accounts and respond to the customer e-mails promptly Ensure various prompt payment and timely submission of foreign tax certificates to Client Perform detailed account reconciliation as needed to resolve and bring about closure on any and all disputed receivables. This includes demonstrating familiarity with all transactions and/or adjustments posted to customers account Monitor all accounts for possible bad debt write off. Communicate status of account problems to subsidiary controllers, sales account managers, and regional controllers Make credit hold recommendations to Collections Manager/Credit Managers. Execute credit holds when warranted, coordinating efforts of Credit Team, Sales Account Managers, and Partner Account Managers Make recommendations on rebate award based on payment performance Timely update of weekly/monthly AR worklists in line with Client and arvato's requirements Assist implementation of continuous process improvement, new projects and systems UAT Be proactive and innovative with ideas to improve services / deliverables to the Client Be a strong advocate for positive CPE, internal and external Perform various other duties as required or requested by arvato Management Requirements: Diploma or Degree holder in Accounting / Finance / Commerce. Non-degree holders with substantial experience in Credit & Collections with right attitude will also be considered Minimum 1 year of experience in credit and collections. Regional experience with MNC would be an added advantage Strong interpersonal and communication skills with the ability and confidence to operate at team levels within Client and Arvato organizations Demonstrated ability to deal effectively and professionally in a rapidly changing, fast-paced environment, as well as working independently to meet goals and deadlines will be highly desirable Demonstrate competence with MS Outlook and MS Excel Experience with SAP will be an added advantage Proven ability to work within tight deadlines whilst maintaining accuracy Flexible with working hours during specified key periods A team player

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Full Time

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