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Arvato Digital Services Pte Ltd Singapore

Arvato is an internationally networked outsourcing providers. More than 68,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, prof... Read More

Address      18 Cross Street, #07-12 Marsh & McLennan Centre 48423 Singapore
Website      www.arvatodigitalservices.com
Holding      No Holding Details

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Channel Incentives Analyst

Responsibilities: This is an excellent opportunity for recent graduates. We offer a new and exciting role in a fast growing business focused on providing a high quality, outsourcing offering across a diverse range of business verticals globally for a Fortune 100 software company. We are looking for an individual with relevant experience to manage the day to day operational tasks within the team you are assigned to. Receive, calculate, review, process, and manage incentive for Partners and be accountable for the accuracy and integrity of calculations within the relevant program rules with maximum efficiency. Manage Incentive-related queries from Partners and Internal Groups and take responsibility of queries relating to incentive processing, accuracy, timing. Research and resolve complex customer issues. Work closely with other departments, Subsidiaries, and Partners to proactively seek options to meet and exceed customer expectations. Prepare, manage, and maintain processing documentation. Statistical analyses of processing activities; provide incentive status to Partners and Internal team and regular reporting on key performance indicators to various groups. Validate and manage requests for program exceptions from Partners and Internal teams based on the terms and conditions of the incentives contract and pre-defined approval matrix. Review problems and incentives requests outside contractual terms and follow up with Channel Operations, Subsidiaries, and Partners to drive immediate resolution. Develop action plans to streamline processes to meet the customers’ needs. Requirements: Diploma / Degree in Business / Finance or equivalent required Enjoy working with numbers, detail conscious with high levels of accuracy Good working knowledge of Microsoft Office. Strong and good communications skills Ability to work under tight deadlines in a fast-paced working environment.

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