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Angel & Genie
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ERP Manager-pharma Formulation Industry
Job Responsibilities Candidate will be responsible for the following: 1. Accountable to the ERP Solution Lead to drive the delivery of releases in alignment with the overall ERP strategy and vision of the ERP Solution Lead. 2. Acts as a single point of contact for delivery to ERP Solution Lead. 3. Provides management oversight of the ERP release process, including delegation of responsibilities to all personnel required to ensure successful delivery of the release within the scope of the co-source. 4. Allocates / balances available resource supply against forecast demand. 5. Develops and communicates detailed release plans and sets delivery expectations with key stakeholders. Updates and communicates release status. Escalates issues in a timely manner where required. 6. Interacts extensively with the functional team leads in the estimation cycle, identification of inter-team dependencies, delivery plan validation, impact assessments, issue tracking / resolution, and status reporting. 7. Ensures user acceptance tests completed, all defects addressed, and all service requests contained in the release were signed off by the requestors. 8. Ensures all required regression testing activities were completed successfully. 9. Makes sure a comprehensive back-out plan exists and was validated. 10. Makes sure the release is deployed according to the release plan. 11. Facilitates post-release evaluation meetings to discuss issues and identify improvement opportunities after major releases. 12. Acts as a conduit to the change management team to communicate the release plan and assess change activity impacts to the release plan. 13. Coordinates cross team integration activities. 14. Verifies and controls scope of the work assigned to the Team. 15. Proactively identifies and manages situations or concerns that adversely affect service delivery. Escalates issues as required to the ERP Solution Lead / Unit Lead and reviews the proposed action plan. 16. Supports the quality management process and takes an active part in formulating the resulting recommendations and developing action plans to facilitate their implementation. 17. Planning the material resource requirements in coordination with the functional heads. 18. Generating the MIS and present its analysis to senior management. 19. Mapping all the modules of the application as per requirements 20. Providing training to users and bug resolutions.
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